I can not say enough good things about Biondi Diamond Jewelers. Their service was outstanding! I inherited my mother’s wedding ring and wanted to redesign it so that the diamond sat lower and complemented my wedding ring. They redesigned the ring, bezel set the diamond and added more gold to the shank to add more strength and substance to the ring. In spite of all these changes, they were able to preserve the original design, keeping the sentimental value that it has to me. They created an amazing piece of jewelry that i will always cherish. They are truly artists and incredible at what they do. Their customer service was outstanding. They answered every question with a smile, addressed every concern or worry i had. I had a little difficulty finding the right size, as my knuckle was larger, which unfortunately allowed the ring to spin a bit too much. They continued to work with me, helping me find the right size. They even encouraged me to take a ring sizer home to wear overnight and the next day. We found the right size and they helped me solve the size and tendency to spin issue perfectly. They added even more gold to the shank, made the band wider and made the ring flat on the back. And… it worked. The ring does not spin anymore, feels secure on my finger, and looks amazing. When i initially went in to get the ring redesigned, i never could have imagined how beautiful it would be. Many of my friends recommended Biondi Jewelers to me. And I will always recommend them to anyone looking for an existing piece of jewelry in the store, or someone wanting to create or redesign a piece of existing jewelry. They are truly masters at their craft and provide incredible...
Read moreMy 1st visit to Biondi Diamond Jewelers convinced me they are my Jeweler forever! I took in 8 pieces of expensive & heirloom jewelry. Greta greeted me & began going over every piece w/a professional jewelry microscope, even seeing a couple of issues I hadn’t noticed. She keyed in every detail on each piece in their records very thoroughly so the repair specialist, Hung Nguyen, wud be informed of the issues. After printing out the order Greta had Mr. Nguyen review the list. Thankfully, because of his expertise, I learned my grandmother’s wedding bracelet cud not be repaired w/out damage. SO good to know as it is a revered heirloom. I was given a list of repairs needed/cost/ & reasonable date to pickup. When I say EVERYTHING looked NEW, it is no exaggeration. As Katie opened each package I was awestruck. EVERY piece was new again! This is important: my wedding ring set needed new prongs. Greta said each Diamond has an identifier, which she showed me in the microscope. Katie showed me the repaired wedding set under the scope & I was able to identify that the stone was MY stone! SORRY to be so chatty BUT…Biondi is THE place to go for all your jewelry needs. Not only are they very knowledgeable & professional, but also friendly & personable!...
Read morehad the pleasure of purchasing an engagement ring from Biondi Diamond Jewelers, and the experience was exceptional from start to finish. Tiffany, the salesperson who assisted me, was simply amazing. Her extensive knowledge about diamonds and rings helped me make an informed decision, ensuring that I chose the perfect ring for my now-fiancé.
Tiffany’s friendly and warm demeanor made the entire process enjoyable. She took the time to understand my preferences and needs, providing personalized recommendations that made me feel valued as a customer. Her patience and willingness to answer all my questions made me feel confident in my purchase.
What stood out the most was how Tiffany made me feel like part of the Biondi Diamond Jewelers family. The level of care and attention I received was unparalleled, and it’s clear that customer satisfaction is their top priority.
I highly, highly recommend Biondi Diamond Jewelers to anyone in search of quality jewelry and outstanding customer service. It was, without a doubt, the best experience I’ve ever had in a jewelry store. I will definitely be returning for all my future...
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