Claire's — Local services in Austin

There was 1 singular employee working alone on a Sunday @ 3pm. She was handling all walk-in piercings while helping every single customer who needed to be checked out/had questions. She said the employees who were supposed to come in at 1pm & at 3pm didn’t show up. But she was still so sweet and kind despite this. I had scheduled an ear piercing online same-day, and she told me she had already done ~20 piercings between 12-3pm. Ofc she could’ve been exaggerating, but either way. She wasn’t even complaining about working alone, she only mentioned her co-workers no-showing once i brought up the fact that she shouldn’t be here all alone. She made my day, i wish there was more i could’ve done to help her out because we’ve all been there. Ik sometimes there’s not much u can do to prevent no-call no-show situations like this, but employees who are satisfied w their pay & working conditions are much more likely to show up for work and/or communicate about availability. Idk seems like Claire’s is heading down a similar path as Michael’s. Just treat ur employees better and they’ll actually wanna work and then people won’t think ur store as always being crazy and never having...

Took my daughter to this Claire's to get her ears pierced. We were greeted by a smiling lady wearing fairy wings, who cheerfully explained the process and helped my daughter pick her starter earrings. While waiting in line, we saw the process, that there were actually two ladies piercing each child's ears both ears at the same time. This is a great idea, because I've heard that oftentimes a child will lose courage after the first ear and end up not getting both ears pierced. This way it's a one-shot deal. We watched 3 kids ahead of us had this done, nice and quick. Both ladies were smiling and caring towards the kids. When my daughter's turn came, it went well too. Afterwards, included in the price of the piercing, they provide this more expensive quick-healing liquid that is supposed to heal the ear fully in 3 weeks instead of the normal 6 weeks. It did work well and it's been about a month now with no issues, and my daughter has been able to change her own earrings for new ones that we also bought at this mall. ...

Hey all, just wanted to share an experience, and recommendation. My son wanted ear piercing (hold your judgment) and he said, "everyone goes to Claire's, it is cheap and easy" So, I scheduled an appointment, showed up on time only to find the Lakeline store still had its gate down an hour after the scheduled opening. We waited, shopped a bit in The mall, and returned to find someone opening. She totally ignored us, lites the gate, entered and began closing the gate when I asked are you opening? She replied "at 12." I stated we had an 11:30 appt. She turned and went to the back. We then went to Shaman Modifications on 183. No appt., in/out/done in 20 mins. This is why you go to a professional for services. Please reconsider if you are thinking of...