Huston-Tillotson University — Local services in Austin

I would advise NOONE to attend this "institution". I did one semester here, Spring 19' and it was the worst experience ever. I thought, hey, let me give my people at chance, its a HBCU. PFHHHH, never again. For starters, I had seen on their website that if you worked for certain govt agencies you could get a discount on your tuition with the criminal justice program. I inquired about this on registration day and another day during the semester. The staff acted like they had no idea what I was talking about and even took my info and never got back to me. I was never told about the adult program. Luckily my employer tweeked my hours and I was able to attend class and return back to work with no issues. My professors were the only positive thing. Secondly, my current online school sent a request in April for my transcript to be sent once grades were posted after the semester ended...nothing was sent. I called HT and spoke to whomever is in that dept and she stated they would send it even though they didn't see a request. Then, I asked my current school had they received anything in early June, still nothing. I called AGAIN and left a vm, no return call. I called two days later snd spoke with the, I'm assuming assistant to the transcript lady because by that time I had gone on HTU website and PAID for my transcript and EMAILED my confirmation of payment and the completed request form to the email address listed on the school's website and on the bottom of the request form. Guess what she says? She didn't see a request but she "promises" the transcript was going out that day (fri, June 14) with the other transcripts. I called HT again the following Friday and left a message. I still havent received a phone call, email, nothing. They cost so much money and do the LEAST to meet your needs. I had a 1,000% better experience at Austin Community College and I didnt have to pay for a transcript, no matter how many I needed. I am HIGHLY disappointed in HT and am so glad I don't attended classes...

The staff in EVERY office is extremely unorganized, slow and somewhat unprofessional. There is no reason for a university of this size to have so many issues with financial aid, answering questions, or graduation prep.

After getting approved for graduation I was told I needed to come back to take another class because they "missed it somehow". Now i have to scramble to get into a class and make a payment in 3-4 days because of their oversight and lack of responsibility. How my transcript goes from 124 hours to 117 hours is mind blowing and the fact that no one can offer an explanation is ridiculous.

I have had so many issues in my 4 years of dealing with this university from financial aid, being over charged for classes, not receiving my employee discount, etc.

Stay as far away from this university as you possibly can. Enroll anywhere else but here. Taking classes here will cause you to stress abundantly behind things you wouldn't even need to worry about with a more organized school. Once I am done with this university in May I wont even drive...

When I started in August 2018, I was told that my financial aide will post to my account by Jan 2019 and I will be notified about a possible refund. It is now almost June, and I have yet to hear anything! I keep getting the runaround from the ADP Accounting department as well as another individual "M.M" and they take forever to respond via email, and when they do, they shift the blame on each other, still leaving me without answers. I can't speak to anyone via phone and no one else seems to be able to help. This school is very unprofessional and I hate that I wasted my time going to this school. They have already had one law suit because of this, and they're about to have another one! Do NOT go to this school! This is...