All Saints Tattoo & Body Piercing — Local services in Austin

I don’t usually leave negative reviews, but my experience at this shop left me disappointed. I had been really excited to meet the artist, Muriella after messaging back and forth on Instagram about both a large custom piece and a couple of small fine line tattoos. When I came in for my appointment, the front desk and other staff were wonderful—welcoming, helpful, and kind. Unfortunately, the tattoo experience itself didn’t live up to that energy.

Muriella and I barely spoke before she began tattooing. While she wasn’t rude, I was surprised by the lack of engagement, especially after all our prior communication. I was initially happy with the tattoos, but once healed, the lines were noticeably uneven and inconsistent—something I didn’t expect given her portfolio.

Still, I remained excited to return for the larger back tattoo we had discussed. I rearranged for a walk-in appointment she agreed to, only for her to cancel 2 days prior. I was bummed because it was the only time that fit my schedule to go in and for healing purposes.

She requested that I send her a $100 deposit to secure my spot and then reschedule which I happily sent via Venmo. I rescheduled to a Friday morning with her. As I was on my way to the appointment, I sent her a dm to confirm and she let me know she was no longer at the shop and could not tattoo. I had cleared my work schedule and was so excited to get this piece that we had gone back and forth so much about (mostly just me now that I’ve read through our texts).

I decided to reschedule to the following Friday and still try to make it work. Unfortunately, I had to cancel 18 hours before the appointment because something urgent at work came up (similar to what did to me but at least a response the day before the appt). After apologizing, she refused to transfer the deposit to another date because I did not give 24 hours notice. She also immediately requested another deposit to get scheduled again. There was no prior mention of a cancellation policy—just a Venmo payment and a hard no.

I respect artists’ time and policies, but this felt one-sided and unprofessional. After rearranging my own schedule and showing flexibility, I wasn’t met with the same. Sadly, I won’t be returning or...

So i emailed this place over 2 days ago asking if I could get a wolf and moon tattoo done saturday for my husband and I. I was told that they had two artist their and they deffinitly should be able to help me since they pictures and dimensions were in guidelines for walk ins. When I got their i was immediately shut down by one of the artist. Who told me they were not within walk in guidelines and needed an appointment. I was calm because i understand not rushing a tattoo so i calmly told them i drove 2 hours and dont mind waiting to see if the other artist could do it if this one isn't able but I did send the pictures in advance so they could get a concept together. I also drove 2 hours to get here and to please just let the guy who emailed know that he should follow up with his artist about what they can do for a walk in before informing someone that what they want is in the guidelines of same day appointment. This is why I contacted them before getting here cause again I understand having to draw out and get things perfect for such a permanent piece of art. But because I informed this to they tattoo artist and again I didnt raise my voice and i did understand where they were coming from. They decided the best course of action was to tell me to leave and not allow me to even ask the other tattoo artist. Again i understand taking your time and Im sorry Im not from Austin and I have children i have to get home to by a certain time so i cant schedule the next day when you want me to but denying me the opportunity to speak to the other artist and seeing if our schedules matched better is a VERY poor practice of business. So the guy pushing the broom your rude and should be fired. They tattoo artist that couldn't help me very polite I have nothing bad to say about you cause we...

Sorry but I would not recommend this place. I went in on 8/28 requesting a tattoo. At the time there were two women working and they were actively tattooing. They informed me it was going to be about 30mins until they were finished. So I left and came back 40 mins later. When I came back the women were behind the counter eating pizza (no shame about having to eat) but they glanced over at me standing at the counter and continued to eat and gossip not acknowledging my presents (no head nod, no hello, no “be there in a sec”). After what felt like a couple minutes one of them comes and asks what I’m looking for. I explain and say I want it on my side and she informed me that it will be $150. I ask if we can somewhat customize the flash or do a simple design that I found on the internet. She told me that they don’t really do that and it comes as displayed for the flash (I just wanted the cactus without as many spikes and not in a flower pot). So be it I agree to the flash as is. They take my ID and they seem very unenthusiastic, talking back and forth on who will get stuck doing the tattoo. By their demeanor and conversation they seemed like they didn’t want to do the tattoo at all and my presence was a burden to them. I felt so uncomfortable and unwelcome I told them I changed my mind and left. I was with a friend and she as well said that they were giving mean girl energy. I was sober, understanding, patient, and respectful. There was absolutely no reason to treat a client that way and make them feel so unwelcome. I ended up going somewhere else and got exactly what I...