Shiva Jewelers — Local services in Austin

Shopping for an engagement ring is a big deal—especially when you’re doing it remotely. I wasn’t sure what to expect while living out of state, but this experience exceeded every expectation.

From our very first interaction, the team was incredibly responsive, transparent, and easy to work with. Despite the distance, communication was seamless. Every question I had (and I had many) was met with thoughtful, honest answers and zero pressure. They truly took the time to understand what I was looking for—both in terms of design and budget.

What really stood out to me was how personal the entire process felt. It didn’t feel like I was just another transaction. Whether we were discussing diamond options, metal choices, or shipping logistics, the team made sure I was confident and informed every step of the way. They even sent detailed photos, videos, and CAD designs to help bring the ring to life before it was even made.

And the final product? Absolutely stunning. The craftsmanship, attention to detail, and overall quality blew me away. I never thought buying an engagement ring remotely could feel so personal, easy, and trustworthy, but this team made it happen. If you're considering working with them—whether you're local to Texas or halfway across the country—don’t hesitate. You’ll be in...

I think lady “Razvi” (I hope the name is correct if it is incorrect apologies) should learn minimum basic common sense to speak in english when there are customers at billing station , this store doesn’t even have a proper card machine working , this is the second time i am at this store and TAP doesn’t even work, if i pay with apple pay tap i get 2% cashback but the lady was arguing it’s my card issue but not the machine issue, and she was rudely saying it is not machine issue (she was thinking we don’t understand the indian regional language speaking by her and saying to coworker that to show the error message and get away with them ) hence we tried with the different card and machine came up with the same error , then we said it is not card issue but YOUR machine issue. I just want to say if it is mistake from your end just keep it with you but don’t try to blame the customers/others saying it is our issue. And the guy who helped us was saying there is a tariff on gold as well when i said not on jewelry he was like no there is tariff on jewelry and hence the making charges are high 😆 lol.! Get that machine work first and then put the blame on customers. Thanks for google giving this opportunity to post this review and not having zero...

Shiva Jewelers is hands down the best place for all your gold and jewelry needs! I’ve tried many jewelers in both California and Houston, but none compare to the outstanding service and quality at Shiva Jewelers. Don’t be fooled by jewelers who give you nothing but words after your purchase Shiva Jewelers provides detailed, genuine paperwork, which really opened my eyes to how business should be done. Their transparency and attention to detail are unmatched. The quality and craftsmanship of their jewelry are simply unbeatable, and each piece is stunning. The sales team, especially Mittal and Anjana, are incredibly attentive, knowledgeable, and always ready to help with a smile. The husband and wife owners run the business wonderfully, and their commitment to providing top-notch service is evident in every aspect of their operations. I can’t recommend Shiva Jewelers enough this is the only place I trust for my gold jewelry, and I’m always satisfied with my purchases! Thank you for your exceptional service and...