KAY Jewelers — Local services in Austintown

I had such a phenomenal experience at Kay’s thanks to Leslie, Megan, and Ronda! From the moment I walked in, they made me feel incredibly welcomed with their warm smiles and friendly attitudes. They were not only professional and knowledgeable, but also genuinely kind and patient throughout the entire visit. It’s clear they truly care about their customers and love what they do. Their amazing energy made my experience smooth, fun, and memorable. Kay’s is lucky to have such an outstanding team. I’ll definitely be back because of them! Do yourself a favor and come to this...

I've been to quite a few jewelry stores. This one by far had the best customer service I've experienced ever! The store manager was very helpful and went over the many options and choices available to me. He gave Great recommendations, some of which I wouldn't have thought I would appreciate, those ended up being my favorites. He talked to me like a person and not just another sale. Never felt pressured to buy and wasn't overwhelmed by tons of choices. He tailored the shopping experience specifically for me. Will definitely spread the word and return to...

An absolutely great experience at this store. I had purchased an item online to pick up at the store. I had caught a sale late and couldn’t make it to the store in time otherwise. The item was a small Valentine’s Day gift since the recipient and I haven’t been together long. The associates in the store were great. It’s rare to find that level of service these days. They even took the time to gift wrap the item for me, providing a real touch of elegance to the overall presentation. I will certainly be shopping in this store for...