iFixandRepair - Balch Springs Walmart — Local services in Balch Springs

I recently took my iPhone 14 Pro to this repair shop to have the back glass fixed. The initial quote of $120 seemed reasonable since my phone was functioning just fine just a broken back glass, nothing more. While I was content with the repair itself when I went to pick up my phone, I discovered that my power button and lower volume button no longer worked. I was shocked to hear the clerk say that this issue is common after a back glass replacement. However, I was never informed that such complications could arise when I dropped off my device or when I paid for the service. Moreover, I was not made aware that fixing these buttons would incur an additional charge. The buttons were working perfectly fine before I handed over my phone, so this situation is extremely frustrating. Now, I can’t download apps, take screenshots, or use Apple Pay. Overall, it feels like there was a lack of transparency about the potential risks and additional costs associated with the repair. If I would’ve been informed about these issues beforehand, I would have certainly considered taking my business elsewhere. Based on my experience, I urge others to proceed...

I broke my screen on a s21 fe and took it in for repair. My phone was making and recieving calls at that point. I called them from my phone in question to get phone fixed. Charged me $250. Got it back and my phone wouldnt pick up my sim card. Took it back and guy said he would try another screen and trim. Whole weekend passed and no call. Called them on Monday and his superior was there told me my phone needed to be registered. I use this sim on numerous phone and none are registered. The s21 i took in for repair is unlocked from Best Buy. Worse, the day after, the back of my phone just peeled off. Looked inside and on one corner of inside of phone the plastic insde with screws (which i know would have to be removed to switch out trim) was broke and badly scratched. If you value your phone do not get it fixed here. The only thing that will be fixed will be their pockets with...

DO NOT COME HERE. I just left here not even 10 minutes ago ans the worker has done something to my phone that was not previously an issue. I can hardly see on the phone as the brightness is extremely dim & will not get brighter even on highest setting. I have an iphone 15 pro max and it looks like the brightest is alll the way down but is all the way up. The employee argued with me and I have has this phone for over a year and it was just broken yesterday, no crack just lcd screen out so I know what my phone looks like. He will not fix it, nor give me my original screen back for a refund. The quality of product is poor, the work he did on the phone and the customer service was terrible. AVOID THIS PLACE! Iphones are way too expensive for janky retailers to cause...