Barsha Jewelers — Local services in Baldwin

I contacted Barsha bc I live in Brentwood and it was a close option. I contacted them bc I needed to have my lovely engagement ring resized and also needed a lobster clasp put on my 4 mm 24k gold chain that I wear with my diamond pendant. The first time I phoned in, a younger woman answered. She didn't even greet me on the phone, ( dead silence). I had to ask if this was "Barsha Jewelers." She replied, " Yeah" in a smug tone. As I explained the two things I needed done, she TOTALLY ignored me. After I asked if she was there she didn't even reply. She just sat there on the phone until I waited 2 minutes before I was hung up on. I then phoned back a second time. A man answered that refused to speak English with me. He then hung up on me!! A second hang up?! Really? Unacceptable service. I am the kindest, most understanding person who has many years of experience in customer service. I have ALWAYS treated my customers with kindness, professnalism and common courtesy!! If ANY OF YOU are in search of good service ( a new piece of jewelry or a basic repair ), save yourself the grief & STAY CLEAR OF THIS PLACE). I had a very bad...

The owner has terrible customer service. I don't know if he just doesn't remember that I'm a repeat customer or not but I brought family members with me and for someone who's been in business as long as him, you'd think he would understand basic social ques like: "Hello, welcome to Barsha, how can I help you?" But he flat out looked at us like he didn't want us in his shop. His wife is kind of shy but still courteous which is ok. The younger girl who spoke better English was probably the friendliest. But from his attitude. He made it clear that he's only interested in doing business with his own kind. I won't be back there again. And this is after even myself and many of my friends have purchased from him. His customer service SUCKS. He had a family member down the road named Beegh who is very nice and friendly but I don't think he's still...

Expensive than other and when i told that they are expensive than other they hung up on ke and said better go there than what a bad terrible service i would not recommend any one there thats why they are so empty

Very bad way to respond customer very rude you guys will be out of business soon i see your future bro beautiful people vandai worse customer service i just bought 1 kilo gold from other place in Pittsburgh and cheaper too no...