Metro Lighting — Local services in Ballwin

We walked in to find a light we saw online and to make a purchase. We specifically drove an hour to come here. We walked in and walked around the place twice. Even passing the front desk...twice and not a single person welcomed us, asked if we needed help, or even acknowledged our presence. They were not busy and we may have been the only ones in the store. I am big on someone saying hello when you enter somewhere. In any store, if you are not acknowledged, I will make it a point not to make a purchase. Even if you have the only product available. Could I have requested service? Yes. It is the principle in this case. Yes. Teach people to...

What a great store! I came into Metro Lighting on Manchester 30 minutes before closing and was met by Joni Johnson. I explained to her what I was looking for. She showed me what they had in stock and then pulled up all the options on her cell phone. We took pictures on my phone to compare. She gave me her cell phone number. I came home, measured my space, looked at the print out she had given me on my two top choices and called her with my order! I'll receive them within the week and they were on sale! Thank you Joni for your expertise, patience, kindness and willingness to go the extra mile. ...

We partner with Metro Lighting on a variety of projects at Hibbs Homes. Their lighting advice and options have been invaluable. They have provided us with some of the most incredible statement pieces that take our custom home designs to the next level. In addition to that, they've been great partners in high performance home elements. As home builders that have a special focus on energy efficiency, we value their partnership and...