Let me start by saying that I ordered online. On Friday, October 4th I tried to place an order. The Bank said it was potential fraud, called them and sorted it out. From there, I was forced to call back and actually place my order over the phone, but couldn't do it till some router was fixed. Wasn't a big deal. The woman, who was a manager claimed, told me that it would go out FRIDAY and I would get them by MONDAY.
Sunday rolls around and I check my tracking number. My package hadn't even left yet. I call and talk to another manager who said they didn't go out Friday because they probably didn't have enough packages and that they couldn't drop them at USPS, but that it would be picked up Monday and I'd get them by Wednesday. Still not a problem.
I check my tracking today, on Tuesday, and the package hasn't even left the state. So I call back. The woman, who sounds like the same manager I talked to answered. Needless to say she was not helpful in the least bit. She lied and said they went out Friday, when the tracking number clearly states the DAY it went out. Said that they, THE BUSINESS I SPENT ALMOST 200 DOLLARS AT, shouldn't have to be "inconvenienced". I would recommend the greatCBDshop if you are out of state. They have never lied to me...
Read moreFirst time ordering here. I'm thrilled with the service, and love the products offered here. I love that I got a call when something was out of stock. I was able to get a different flavor instead, the Rep was chill, kind and caring. This extra step is the reason I'll keep coming back! I'm very methodical in how I order my medicine, so I appreciate the heads up. ((I've had contrasting experiences with Another Company, twice have received absolutely wrong products, without warning, that weren't close to what I ordered nor even listed on their site. When I reached out to this Other Company for answers & COAs I was basically told "We are legit, don't worry about it." - thus I needed a new Trusted Source for my thc/cbd. Happy to find Charm City)) 💚 Some products from here that I love are Enjoy Hemp Live Rosin gummies, URB, and Lumi gummies, though I'd say anything Charm City Hemp offers is going to be exceptional. Everyone's body is different, but the gummies listed above, work well for me and my chronic pains. Delivery was fast without any issues. I will continue to shop here for several important - to - me reasons. There are several other products I look forward to trying...
Read moreMy experience has been very enjoyable each time I come here⭐ The lovely ladies and gentleman at this location continues to exceeded my expectations. The location is very clean, warm and super inviting with very friendly, patient, kind hearted staff that treats everyone with respect & kindness as everyone in the world should treat oneanother 🫂🌍❤ that alone puts this place over the top of many many other establishments⭐ but it is also the euphoric helpful warmth of the staff that will add a sweet treat to your day. They are sharing kindness in an age where the world needs it most 🌍 Today I enjoyed Ian and Buck's excellent energy, last visit I enjoyed Oonas excellent energy and on previous occasions I enjoyed the company of the other excellent charm city team memebers⭐ To me, customer service is everything. I have proudly served in the customer service field since I was 16 years old and can proudly say that the staff and products here at charmcityhemp are 5 star certified⭐⭐⭐⭐⭐
Enjoy your visit here but please bring your positive energy along with you. Positivity is a healer for all 🌍 🫂 Stay...
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