University Market & Deli — Local services in Baltimore

I Ordered food from here through GrubHub, it said it would take about 15-20 minutes for the food to be ready. I got there and my order wasn’t even started yet. There was a person next to me who was waiting to put in an order and the cook was just ignoring us the whole time. After 20 minutes waiting inside the store (that’s 40 minutes I’ve been waiting for a cheesesteak + fries) I told him for the 5th time I was picking up an online order and I told him my name. He turned around and started making a cheesesteak in slow motion. When he was done I asked if it was mine, I told him my name and what the order was, and he didn’t want to give me my food. He was asking for a receipt (which I understand but I didn’t got in my email yet) so I showed him the order number on the App. Yet he still refused to give me my food, he turned around and handled it to the cashier when we were literally standing in front of him. MY NAME WAS PRINTED ON THE RECEIPT and the cook refused to handle it to me. I was so patient the whole time, but I almost lost it. After a whole hour I finally got my food and the fries where already cold and soggy, at least the cheesesteak was still warm. The only reason I give this place 4 stars it’s because all the cashiers are always nice and this is the first time something like this happens. That new cook needs to improve his...

As a resident of this neighborhood, the story i have about my visit 2 days ago is very telling about the owners of this store. I came into the store to purchase snacks and a smoke. I choose some chips, they had a label of 3.99, which i was okay paying. When i got to the register, the cashier rung them up as 4.99. I pointed out the label, and he called another employee for them to check another item of the same type. That alone was cause for alarm but i stayed calm. When it was confirmed that i did not alter the price ( i come here all the time so not sure why i would) i let the cashier know that instead of my roughly 15 dollar purchase, i would only get the cookies i selected. At this point the cashier told me that the machine was down and i couldn't buy anything. There were several people in the store so i calmly asked "well if the machine is down, why are you only telling me?" They insisted the machine was down so i let someone in front of me, at which point they said "oh it's working again". I believe that reaction was rude, unprofessional and racially motivated. There are other options in the area where you can get better treatment and cost for the same material. Please avoid these people...

Ordered the corned beef sandwich yesterday with peppers (I picked the toppings and there are many of options so if it looks a little plain that’s because I wanted it that way) next time I’m going to add more toppings now that I know it’s absolutely amazing! I go there almost every day for a piece of their carrot cake that is to die for and by that I mean it tastes great but for almost 5 dollars a piece the price almost gave me a heart attack 🤣 It definitely gave me incentive to make a whole cake at home for the same price. Their inventory on perishables plus odds and ends are a definitely on the expensive side but they are conveniently close to my house although I am confused about the store hours saying 24/7 yet, every time I have walked there before 7am it has been closed. Can anyone clear this up for me so I don’t have to walk 6 blocks in the cold to a closed...