The Toy Room — Local services in Bandon

You can see from the owner responses this person is a political hack and has no business in customer service, let alone a kids store. Zero interest in actually making things right or addressing issues, simply blames trolls and lives in a fantasy land (we all know this type of person). Next time I am in the area things are going to be addressed directly and in person, lets see if the keyboard warrior owner is quite as rude and how that works out. Horrible customer service, required additional mask mandates that aren't even required by law on 4 year olds! These people can do what they want with their business, but beware of supporting them. Absolutely paranoid and are in the wrong business entirely. These are the wrong owners for...

Rude store owner, followed my child around the store in an inappropriate way, treated her rudely especially for a 7 year child, then when confronted on it became defensive. Won't be back! *Update, the store owner just replied back 1YEAR later? The response of the owner to all these comments tells you everything you need to know. Angry, bitter and definitely not customer friendly (finally snapped from pandemic?). Please consider another business, a toy store for children is not a good fit. Be kinder to people, and especially customers and you will be much happier in life (and have a better chance at a...

Great selection of toys (albeit overpriced, but that's to be expected in a small tourist town and isn't an issue) - but each and every customer is followed around by the clerks to make sure no one shoplifts. This makes the shopping experience VERY uncomfortable. They try to do it in an unnoticeable way - for example, by coming over and "straightening" or "dusting" the shelf behind you - but it IS noticeable and it makes me want to leave. There must be another way to prevent shoplifting that doesn't involve following every customer...