Jewelzz Gold & Diamonds — Local services in Baytown

Purpose of Visit: Automatic Watch Repair Reason for selecting this business: Positive Google Reviews Do I recommend this business to others: Yes I came Jewelzz Gold & Diamonds without high expectations after becoming frustrated with a much larger jewelry business in the Baytown area that wanted to charge more for watch repair than the watch was worth. I found Jewelzz Gold & Diamonds after reading several positive Google reviews. On entering I found the business to be bright and clean with several clean brightly lit display cases. The staff greeted me and summoned Mr. Narisa Norman Dil Shad from a back office to look at my watch. After examining the watch he quoted me a very reasonable price to repair the watch with a two week turnaround. I could tell by the way he discussed the probable damage to my automatic Bulova Accutron watch that he was very knowledgeable about watch repair. Two weeks to the day as promised I received a text message from Jewelzz Gold & Diamonds that the watch was ready for pickup. Mr. Dil Shad recognized me when I entered the business and produced my repaired watch. He explained the repair in detail and he even produced the tag for the new part used in the watch. The final price for the repair was exactly the original price quoted with a one year warranty. Through his outstanding customer service and professionalism Mr. Dil Shad provided me with the best Christmas gift I will receive this year by having my beautiful Bulova Accutron watch strapped to my wrist once again. I will be highly recommending this business to family...

I can’t say enough about Jewelzz and the ladies that work there. Never disappointed with all business I have done there. I have had rings sized for me. To selling some old jewelry I didn’t want any longer. They have great prices on both ends. Very good quality and beautiful breath taking jewels. And every time I have gone in I never felt rushed or like I was a bother if I wasn’t sure about a purchase. I will always recommend them to anyone who may inquire about any kind of jewelry. And you can’t beat the prices. I’m so very in love with my Engagement ring. Jewelzz is where he purchased my beautiful ring. My fiancé inherited his father‘s wedding band and wants to use that when we get married. So when he bought my engagement ring he got the rose gold. Today I went in To inquire about having his ring matching mine.They’re going to dip his fathers ring in rose gold so our rings will match. I think he’s gonna be so surprised and I’m so grateful they were willing to help me out with the surprise. It’s only gonna be 125.00 to buff shine and dip. And they will have it ready with in a day from...

Me and my husband bought our wedding rings from them. I only had my ring for 4 days and one of the diamonds came out. Took it to them to fix,had to wait a week for my ring. Got it back and two weeks later, a dimond falls out again and the ring was turning gold,It was suppose to be white gold. Take it back again. The owner wants to give me excuses why its turning...a buch of BS. He told me that he can have my ring back Saturday 04-14-18, call the lady said he will be in at 1:30pm and he will have it. So I come to the mall, no ring. No communication about my ring, all they want to do is send a text message. I hate we spent our money with this place. Quality of jewelry is poor, no one should have to buy a ring and have the diamond come out twice within a month nor should it be turning gold, if it's white gold. Very poor customer service, cause I assure you that if they spent their money somewhere and they experience what I am experiencing right now they would feel what I am but worst. Don't buy from this place, avoid the BS and the inconvenience they...