A little background first. I purchased a ring from another store in another town. And after I bought it, I did some research and found out that it wasn't what I was told that I was purchasing. When I went to return it, they wouldn't give me my money back until I took the ring to Jewelry 2000 to confirm that the stone wasn't natural. Apparently he repairs pieces that they sell in their store. I was really expecting him to align himself with the store since they already do business together. But figured i would try anyway. I am ashamed to say that I totally misjudged the situation. I get to his store in Baytown and the door is locked and nobody answers when I call. I'm about to cry, I really wanted this situation resolved. We get back into our truck and someone in another vehicle stops behind our parked truck. I get out and it's the owner!! He didn't just drive right by. He told me that something had come up and he wouldn't be back in the store until Tuesday. (This was Friday) anyway, i quickly explain to him why I was there and show him the ring. He tells me that my suspicions are likely correct but he would have to look under a microscope to be sure. He looked torn, like he really had to deal with something else like ASAP. Then he said to "come with me." He actually unlocked the store and went to verify the original of the stone. I was correct and he had me call the store where I purchased it and he told them that I was correct. I was absolutely speechless. My husband offered to pay him but he wouldn't accept. Sir, ( i think you said your name is Steve) from the bottom of my heart, thank you for your time, patience and your honesty. I will send anyone looking for jewelry or repairs your way. Oh... and my money was returned with no...
Ā Ā Ā Read moreBeatrice always does my hair and it it always turns out amazing! Find yourself a hairdresser like her where you can barely explain what you want and she helps you figure it out! She's been doing my grandmothers hair, my mother's, sisters and mine my whole life and each time I leave I feel...
Ā Ā Ā Read moreAmazing jeweler!! He's helped me twice with my grandmother's rings, and he always has a quick turnaround time, and amazing quality of repairs! Not to mention, he handles my heirlooms with respect to the history they hold for me...
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