I was so disappointed with the Manager of the store today, his name was Jason. I came in on Thursday to purchase a sofa and he came up to the register angry didn't understand why. I asked him would I be receiving the floor model and he didn't answer me totally ignored me. And today I came in with my Co-worker to pick up sofa sectional and decided to buy some lamps, the bar code was at the bottom of the lamps the young lady went to find pricing but we had to turned lamps over and the older lady at cash register scanned the items, And I paid well the manager Jason came out and said where are those guys going with those lamps I tried to explained I purchased them, as well he totally ignored me and demanded a answer from his staff, I showed him my receipt for the lamps and he told me to mine my business he wasn't talking to me. I felt very disrespected I just purchased furniture and returned to purchase more stuff and all I did was show him that the stuff was in fact purchased and not taking from the store. He should not be a Manager I work with people everyday and have never been treated the way Jason treated me am a paying customer I never called him out his name just wanted to show him I paid and the end result he told me to leave his store however I was already outside. I hope that he learns to listen and not be so angry especially working with the public....
Read moreI've always enjoyed Big lots, so much so I went back two times yesterday. Lol. I was looking to purchase a suitcase and they had 30% off. Found the one I liked, went to other places to check prices and went back and purchased. There was no stock sitting in aisles waiting to be put away, they do have curbside service. The only reason I gave it four stars instead of five it's because the cashier did not use my phone number to gain points when I purchased. I asked if he could add the points and he said no he was sorry there was nothing he could...
Read moreBeen here trying to purchase a couch for about 20 min....the Caucasian gentleman in this dept. Repeatedly looks at me and my husband and ignore us therefore we are leaving and going elsewhere to purchase a couch. I hope corporate checks the video footage to see how he acted like we were invisible and lost a good sell. Never coming back here again. This whole town is weird and stuck in the 50s. He rather lose money...
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