Hibbett — Local services in Beaufort

Unfortunately, I have to give them a one star. I really tried to let this pass, but it’s not good customer service. On Friday July 10th I sent my two sons in the store to look for men/ boys slippers. My oldest son was helped but no one was trying to help my 7 year old. I was called in the store by my oldest to help him find his younger brother slippers. When I got in the store I passed a group of employees and the manager in a huddle having a conversation. I went over and started looking for flippers myself and after getting a lill frustrating, I asked out loud if there was anyone to help us. Finally, two younger females came over and started helping. We found the Nike flippers we wanted. I went to the cash register and the checked both Nike flippers our them in my box and we left. Two days later my oldest son said mom did you take a good look at Jae Jae’s slippers and I said yeah I love them. He then took the shoes and put the side by side and one was a size 5 the size my son wears and the other was a size 2!! I just couldn’t believe it! So we have the wrong size shoes and I can’t even take them back because they are just too messy!! Do...

Never spending money here again...my husband and I walked in Re Re, another female employee and a male..were standing around doing nothing, didn't greet us nor did they speak back when I said hello. We stood in kids section waiting for help watching the 3 of them jus look at us...my husband had to walk to the register and ask them for the size we needed for pur son. If it were up to me I would've left but we have a plane to catch and don't have time to shop around. This was my second time here last time I had the same experience. Hire a whole new staff I'll never shop here again if this is howbyal treat customers. Th ey made me feel as if I was annoying them. Didn't feel welcomed and they didn't hav decency...

The first time I visited it was busy and it took awhile to get a salesperson. I was shown two shoes before he was pulled away. Asked for a price match to the online price and was told no. I then tried shopping online and the website kept crashing. I returned to the store again when it wasn’t busy. Wasn’t greeted for 4 minutes. Was shown one shoe. No place to sit. Was told there is a mirror on the other side of the store if I wanted. I spent more time trying to pick something and was never attended on again. Left the store. Super lame customer service.

This store might be good for sneaker collectors but as for buying real running...