On December 23rd, I went to purchase a charm bracelet for my daughter along with four charms, totaling $270. On that day, I inquired about the time it would take to have the charms placed on the bracelet, and was informed by a young girl that it would take a full day due to their busy schedule. When I returned on December 28th, the same girl informed me that the bracelet would be ready the following day, December 29th. I requested to speak to a manager, who also confirmed that only two charms could be placed on the bracelet and the rest would need to be done the next day. I expressed my frustration at the situation, questioning the logic of only placing two charms at a time. Despite explaining that I needed to run errands while in town (because I live 45 minutes away), the manager insisted that the bracelet could not be ready for me to pick up later and also stated I live that far away too( like I give a shit where she lives). After a heated exchange, I decided to return the...
Read moreFirst time shopping here. I had my emotional support puppy who was distracted from his training with assisting my disability. Audrey assistance me one order then it was Desaray then I picked up my special order and was assisted by Vinceneshia. I told Vinceneshia I was picking up an special order and I had my hands full with my emotional support animal due to being nervous during his training. He was being disturbed during his training. I handed her the receipt and she looked at me I looked at her and she act like she couldn’t help me out by reading my receipt to further assist me during my special order pick up I do want to continue to state I do in FACT love my first special order that was purchased on 7/14/21 and I have another special order that I can’t wait to pick up to see how I will be greeted during my next special order pick up i purchased on 7/19/21 this has to be the most special gifts I could ever purchase in my life. Thank so much Mr....
Read moreThe employees @ James Avery are all very nice . They show you the different bracelets. There are many charms that are in glass show cases. The ladies just let you look around until you find what you are looking for. I just got my charm bracelet & I got four charms since then. It is very addicting. I have also found the web sight sometime there are many charms. Some of them are sold. Online the even some gold charms. It's so much to see you have see it for yourself. The...
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