Wasn’t too happy about the quality of service. I had spent some time looking for a created 10x14 gemstone and commissioned someone to cast a custom ring for me so just needed the stone set in a half bezel. Came here because of some reviews. Took a week and when I got the ring back the stone was at a noticeable slant in the setting and rattled some. Didn’t bother to have it fixed to wait another week for em to maybe mess it up further. Thankfully another jeweler I had recently met to have another ring worked on was very kind and fixed up the poor work free of charge in a couple hrs while finishing up my order. Just happy to not have to go back for anything else. Paid for...
Read moreI brought three watches to the store for battery replacement and the service was flawless. Normally the watches need to be left for 2 or 3 days until the jeweler can get to them. But he happened to be at the store the same day that I dropped them off, so I was able to pick them up later in the afternoon. I'm very happy I found this local shop because it is getting harder and harder to find places to do battery replacement of jewelry watches. I will definitely...
Read moreI had an enhancer made last May for my wife. She wore it a few times and the setting came apart and the stone fell out. Brought it back and was charged for the poor craftsmanship. Will not be a return customer.
Connie called me and apologized for the mistake. Thank you for looking out for...
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