eN Salon Musée — Local services in Bellevue

Avoid “SERI HONG” like the plague. Wish I can give this place 0 stars. After cutting my hair the same way the first 3 times, he INTENTIONALLY cut my hair the opposite of what I told him. This is after I told him I have an important event I need to attend in a few days. Then he kept denying and saying it looked fine instead of acknowledging the mistake. He only apologized after my wife came in and agreed that my left side looked completely different than my right side. I can’t believe he is a hair stylist... Looks like a farmer, cuts like a butcher. Once he noticed my displeasure with the haircut, he started rushing everything. Sloppy and careless effort on the perm. He better hope my hair doesn’t fall out before I slap him...

Be aware they may treat you in their best. However, if you mention or question sth that you are not comfortable or satisfied, regarding to the price vs service. They immediately showed Passive Aggressive customer service attitude, especially the front lady. Be specific, I booked an appointment with the master hair stylist, who just asked me what kind of color you want to dye, then walked away like forever. Let his assistant do it entirely. Really disappointed by his unprofessional attitude. Eventually, I mentioned/ complained this bad experience. And, the front lady who simply replied “if you are not satisfied with our service, then don’t book appointment with us.” Speechless, she is right. Cannot agree with...

Yuna gave me the best haircut I’ve had in years. I’ve been trying different salons in the Seattle area for 8+ years, and Yuna & this salon stood out as the best by far.

She took plenty of care & attention to detail in cutting my hair that other salons skipped. She double/triple checked my haircut & layers to make sure they were even, light enough to have movement, and still full. Excited to see this haircut grow out well & to have found my new...