Ming Yuan Spa & Massage — Local services in Bellevue

I had three terrible experiences with Lucy, and I will never come back again. The first time, I had an appointment with her, but she refused to take me because she said she had to serve a “more important” client. The second time, I booked a 1.5-hour massage. After only 1 hour, Lucy told me to cancel the last 30 minutes because a walk-in client was waiting. The third time, I again booked a 1.5-hour massage. With 20 minutes left, she suddenly stopped in the middle of the session, saying there was a walk-in client outside who would leave if she didn’t take them.

This is beyond unprofessional. Lucy repeatedly disrespected my time and treated me as if my appointment didn’t matter at all. I was exhausted, lying there in desperate need of rest, only to be told to get up and leave halfway through. It was humiliating, uncomfortable, and extremely disrespectful.

Lucy clearly prioritizes walk-in customers over the clients who actually book in advance. That is the worst possible way to run a business.

The moment I walked out of this massage place today, I promised myself: I will never, ever come...

It charges opaquely, forced tipping, and a very bad experience! The masseur's skills are ordinary and do not meet the professional level expected at this price. The charges are obviously higher than the market price, and there is no clear price tag. The product is forced to be charged, and the high cost is not informed until checkout. The staff directly asked for high tips and had a tough attitude, which made people extremely uncomfortable. The overall experience is extremely poor and the cost performance is extremely low. I will not come again. I suggest you...

The therapist constantly walked out of the room—four or five times during my massage—and answered three or four phone calls while I was lying there. Each time it was either to adjust the music or to host other customers, which made me feel like my time was being completely wasted.

On top of that, I noticed their wall clock runs about 8 minutes fast, meaning every customer is essentially getting shorted on their session time. This feels dishonest and unprofessional. Definitely not a place I’d...