Catalyst Cannabis Dispensary Bellflower — Local services in Bellflower

Let me start by saying that this place is great. Good deals, the vibe inside is great, the employees are all kind.

But there was a significant issue that occured with their customer service today, and the owners must address it somehow. I ordered two vapes online totaling around $50.40. But then I received a call saying they only had one of those in stock. Fine, we switched one of my vapes out bringing the new total down to somewhere around $~45 (one vape was $25 some thing and the other $19 something). Ok fine I went to the bank and withdrew what I was going to spend. I arrive at the dispensary and they end up telling me they actually did have both vapes. Ok cool that's great, that's what I wanted in the first place...but the problem now is I don't have enough to pay for my order, and this only happened due to their customer service. So you have to either: A) Pay with your card and you end up paying more than what you thought you were going to pay for due to fees. B) Leave to the bank and come back...but I did this PRIOR TO FIRST ARRIVING which the majority of people do before arriving to avoid fees associated with using card.

People short on time will not visit the bank again (this shouldn't be necessary in a place where customer service is essential...as problem solving customer complaints is part of a customer service enviroment). Less understanding people will not be happy having to pay more. This needs to be addressed. And yes I understand laws limit how the employees can help people, but something needs to be done. It is not acceptable to essentially being "forced" to pay a higher price due to their custoemr service failing. It has to...

a substance that increases the rate of a chemical reaction without itself to undergo any permanent chemical change. -cacalyst This place is a 1 star now recently after going for their joints i stop buying here since there products recently have made me feel like they are adding shrooms to their shelves. There are 5 products that I bought from them that they refused to assist. That diamond THC Murphy ridge, quickie, Fultons, and the “low levels 4 pack Murphy ridges. These products make you feel paralyzed stoned, visual, auditory, and sensory hallucinations that where frightening, anxiety, panic, and a sudden paranoia with seizures. I let these unprofessionals know about the quality their products were giving me but the manager refused to help all she said was “ well it’s all based on how much you smoke and if these are not for you…” and I stopped listening to her careless response as all I wanted was to know if they have products that don’t make you feel the way those products made me feel and she didn’t understand I wanted to feel high not paranoia high and I’ve been going with them for 3 years now. Bye catalyst yall just lost a customer I’m never buying here again!👎🏼 But if you ignorants love this ignorant feeling then keep going with these consumer stealing businesses. Go back to your...

EDIT: I came in with a folding scooter, they sign me in at the door, make me wait in line WITH the scooter, then as soon as I get the the front, they tell me to leave the scooter by the door.....excuse me? I'm not leaving a $900 scooter by the door for some random person to walk off with. The scooter was folded and I took less space in line than a heavy person. I've spent over $10k with you guys, I'm a responsible person who delivered 150lb Amazon packages, but I'm posing a threat to other customers safety by holding a scooter? Give me a break. You lost a customer for life. Over your poor security and your manager who offered no resolution. I went down the street and they helped me, didn't say a word about the scooter other than, "that's cool."

Also your customers should know that no, they are not crazy, if they noticed a difference in their rewards dollars from what they remembered they had, its because you or your employees are deleting or using them. I used to stop by twice a week. On Monday I had $16 rewards dollars, on Friday, without using any on Monday, I would have $1 on Friday. OK. Sure. Lol this place is a joke

Please stop selling coldfire cartridges, they are made with butane, it says so on...