Kucumber Skin Lounge — Local services in Bellingham

I went in for a consultation and i don't normally write reviews, but it was really unprofessional. I went in for acne and scarring and after i shared my story of hormonal acne and all I've done to cure it (anti inflammatory diet, vegan, allergy tests, horomone balalnce supplements, chemical peels, facials, professional skincare lines, stress management) she starts telling me to use basic hygiene and that would fix me. She clearly hadn't listened to all i had been doing and it felt degrading as she kept interrupting to ask what's wrong with me. When i told her i was going to school for aesthetics she said "Oh! So you actually know what you're talking about?" She had an acne specialist come in and she was lovely, but as she was trying to tell me what she would do for my skin, the consultant began talking over her saying juice cleanses would "fix me". i just about died when in the conversation with the three of us she pointed at me and yelled "NO MORE PROCESSED FOODS!" As if i hadn't already told her i eat a very clean diet... In the end she wanted to sign me up for a 1200 dollar program but (while pointing at my face) said i would have to sort this out, she couldn't fix it. Iwas going to assume she was new and let it go, but when she gave me her card and it said her position was a manager I was shocked. I'm disappointed in this company and will not be going back. When you're treated so disrespectfully and you're better at listening than the consultant that's never...

I have been a customer at Kucumber Skin Lounge Seattle for many years and recently had a terrible experience at Bellevue center. I purchased a spectra laser package few years back on the norm that it doesn't expire and can use it in the future. By purchasing it, I locked in the price and bought it in bulk paying $800 back then. Then I got pregnant and then covid happened. I was able to use it only after 4 years and had 5 counts left. I was told I could swap 2 of these with another treatment which is double the price of spectra peel (I have written message confirming this before scheduling the appointment). Soon after I did the treatment, they said I have exhausted all my spectra peel counts towards this. The manager talked to me so rudely. She said there is inflation, prices have increased and that I bought a package at a lower price. The purpose of buying such bulk packages is you are basically locking the price and there is no question of price change since they are entitled to honor my purchase and remaining treatments. They did not even let me know this upfront and behaved so cheaply. I definitely don't recommend this place. Negative stars! They still owe me 3 counts of spectra peel!

I don't blame the techs who did the treatment, but it's the manager who did not behave professionally and said even if I reach customer center, nothing would happen after...

I went in for a consultation for hyperpigmentation underneath one of my eyes. The woman who took me into the room didn’t even look at my skin and told me to get under eye fillers. I told her that I don’t have dark circles, just a spot of pigmentation under one of my eyes from the sun. She didn’t listen and kept insisting on filler. She called in Rachel (I believe that’s her name) and she actually was listening to what I was trying to say which was nice. Then they brought in the guy that does fillers and he was shocked that the first woman suggested fillers. He said it would do nothing and told me to not let anyone convince me to get fillers, which was reassuring. The first woman then started agreeing and saying she didn’t realize that it was just pigment under one eye (because she never even looked at my skin. I was wearing makeup and she ignored that and just tried showing me YouTube videos of before and after under eye filler.) I’m only 21 and have no need for filler at all so be weary of what is suggested to you here and make sure that they actually...