At the risk of repeating what has been said many times...Lynne and her crew are fantastic! I had lined up with another engraver as we were on a tight time-line waiting for a retro Japanese lighter for my son's birthday. Of course, a delay in receiving the lighter was followed by a scheduling conflict at the engravers.
I made a desperation call and Lynne asked for pictures to make sure it was compatible with her equipment. Literally 10 minutes after the call I was on my way to Belvedere with a high level of confidence it was going to happen...and happen it did. Aside from the literal last minute request and fitting us into her busy schedule, Lynne picked out the perfect fonts to complement the unique style of the lighter.
To round out the experience, she charged us less than I was expecting to pay for standard service.
Some companies might have gotten a few of these elements right, but Lynne got them ALL right...and then some.
I ran a business for thirty years and became a pilot so I could service our automotive client base the way Lynne takes care of her customers...and she does it without an airplane (I assume).
Thank you again, Lynne! And to those reading this review...PLEASE don't wait until the last minute because of...
Read moreEvery year, my entire immediate family (20 of us total) venture to Lake of the Ozarks, MO. As you can imagine, complete chaos and dysfunction during the planning process. My artist sister usually handles the ordering of the stylish matching apparel item for the group. Well, this year, let's just say it was not happening. As the youngest of my siblings, I would NOT let tradition fall to the wayside. I was able to get in-touch with Janet at Twin Towers only 2 weeks before our departure to see if MAYBE she could help us out in a hurry. Guess what.....of course she could. Between the artwork, multiple sizes and gender styles, she had my order completed with a week to spare.....unbelievable. Thank you so much Twin Towers for helping to keep tradition alive......so very...
Read moreI cannot say enough about the quality of work that is done by Twin Towers! From embroidery to add specialty items and customized engraving, you can always expect great results! The turn around time is impressive and Janet and her team work hard to give you the perfect items. I love that it is a family owned and operated business and their work is like no other. Very pleased with all my personal orders as well as all the orders they have done for Brian Boyer State Farm. Thank you so much...
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