Bloom Audio — Local services in Berlin Township

I'm sharing my thoughts about Bloom Audio with my honest and greatest feedback I can conjure up... Within the past year I have made a number of purchases through Bloom Audio and I, with a sincere smile, must say that they are a CLASS ACT! I feel Bloom Audio is without a doubt the best service company I have ever dealt with in my 60 years of life. They are truly amazing and deserve an Audio Service Excellence Award! 5 Stars without a doubt!⭐⭐ ⭐ ⭐ ⭐ I have purchased a number of high-end products through Bloom Audio recently and have communicated on a regular basis to coordinate those purchases and I am so satisfied with everyone I have encountered. The greatest kindness and utmost respect from each and every one of you, including ANDREW, MARTY and CALEB, not discluding others! It doesn't end there! As I have received my purchases in the most expedient shipping speed possible, I open them to find personally signed written comments from the shipping consultant, typically the kind soul "COMPY"! The best, personally involved shipping coordinator known to mankind! He includes personal touches, which NOBODY ELSE DOES, including sweet treats, personally signed messages, etc... Thanks to people like Compy and the entire professional staff who have assisted me with my purchases, I gladly and willingly provide the feedback as I'm doing now. I cannot say enough great things about my experiences with Bloom Audio. Truly the most exceptional company I've experienced in my life. Without a doubt, they deserve my LIFETIME SERVICE AWARD! 🏆😇 A Huge thank you to the entire staff. You are all pinnacles of what service should represent for EVERYBODY! THANKS A MILLION TO...

Yet again, today, I get the support I need from the team at Bloom Audio. I’m one of their small-fish customers, never in a position to buy the big-ticket items, but they treat me always as no less a customer. I’m loyal to these guys because I feel they live what they do and I’m always welcome at their table. This far into the 21st Century, real customer service is a huge blessing.

I always appreciate the helpful support I find at Bloom Audio. I’m not technically brilliant but I love hearing good music as well as possible. Today, Marty helped me with a question that I couldn’t find a clear answer for until now. As a customer who has to spend carefully, I need to be well-informed. Bloom Audio fills that need in a friendly, intelligent, and appreciative way. How great is that?

Each time I go to Bloom Audio, they come through with intelligent advice and supportive customer support. With more businesses putting AI or QR codes between me and what i’m seeking, Bloom Audio stands out for offering real help in real time from people I’ve always been able to trust. This time it was Marty and Matthew, but any visit to their site has brought me to a chat that helps me find what I need to know to decide what to get. As an adjunct professor hours away from a store where I can go in and test products in person, this is close to miraculous. Bloom Audio rewards my loyalty every time. I support them and they...

If you need audio gear or even just want to get questions answered fast by friendly and knowledgeable real-life humans, Bloom Audio is your place.

I was just getting into the HiFi audio realm and had lots of questions. I reached out to Bloom support for advice and they (specifically Andrew) were very helpful and guided me towards what I was looking for. I reached out at about 1:30am PST expecting to get a response in a couple of days. Instead I got a response at 5am the same day that led to a fantastic email chain with personal insight and suggestions. They also have an emphasis on fast shipping. By far the best customer service experience I've ever had, they gained a longtime customer.

Edit: Nine months later I find myself in need of more audio gear, and like my first time around, I received a phenomenal customer experience complete with exceptionally fast, friendly, and knowledgeable support.

Another update: Placed another order a while back (forgot to add to my review), still received great customer service and insight on...