P.U.L.S.E. Plumbing — Local services in Berlin Township

A little late submitting this review from January but wanted to be sure I showed my support for this business. I found myself looking for a new plumber after my previous plumber (that I had used for years) price gouged me on a simple job. Rich and his team responded promptly and efficiently to my new plumbing problem. The technicians were extremely professional and kept me updated throughout the repair. The repair ended up being far more extensive than I anticipated. They were there for hours and while the final bill was not cheap it was far more reasonable than I anticipated. I shudder to think what my previous plumber would have charged. I did have a follow up issue. Rich responded immediately and fixed the problem without further charges. My sink has continued to function better than it ever has in the 20 years I have...

We had a leak in our tankless water heater but luckily the heating element was still under warranty. Pulse is an authorized dealer of the Rinnai brand so we called them, they sent Rich Reustle out to do an inspection. He ordered the replacement part and ensured we still had hot water until the part came in. Five days later, Rich was back with Travis to do the swap out. This work is labor intensive because of all the parts and wiring. They did a great job! No more leaks. Hot water thru-out the house! Then this morning I got a call from Rich checking on the repair and I assured him we were in good shape. Love that kind of due diligence and follow-up. Great company and good...

My experience with Rich, manager of PULSE Plumbing as well as his plumber (Joe) left me grateful, happy and knowing I have an excellent plumber for any future need. I so appreciated that Rich took the time to listen to my concerns and advise me honestly. Rich’s plumbing expertise enabled him to address my drainage problem effectively which a number of other professionals could not do. I would highly recommend PULSE Plumbing for any issues that might...