Midiya Jewelry Repair Shop — Local services in Bethesda

My elaborate clasp on a Pampillonia necklace broke and I brought it to Midiya for repairs. Rather than repair the valuable 14k gold clasp, he replaced it. After a few wears the replaced clasp broke. I went back for help. He was so rude. I was told he had no recollection of doing the repair and he planned to charge me to make another clasp. Given the first result, there was no way I would pay for a second round of poor craftsmanship. In addition, I wanted my original clasp returned to me. I will never go back, especially when he closed the door on me as I left the shop. Dominion Jeweler in Falls Church charges half the price and does good work. I am beyond disappointed...

I took a broken platinum ring band with a diamond setting to be fixed they said I could use platinum or white gold which would be cheaper I asked if white gold would be as strong and can u weld together 2 different metals . They said oh yes just as strong . 4 Days later the new band broke I have found the ring but not the diamond setting . My belated research says u should never use white gold for platinum repair .Bottom line this place represents poor workmanship and low expertise they also did not return my broken ...

Terrible customer service. I called to ask how much it would cost to repair a couple items. The person answered with an attitude asking how they can know without looking at the jewelry. I understand, but there are definitely nicer ways to let your customers know that you cannot even estimate a price without taking a look at the jewelry. I hope others have better luck...