The Peninsula Spa Beverly Hills — Local services in Beverly Hills

A beautiful, sterile, corporate spa. Very small compared to most luxury hotels. And sadly since Covid very much downhill in terms of staff and technicians.

In fact, the staff during my short stay made several mistakes, and their manager, Melissa Leo, never really took responsibility, or made an effort to help make up for the inconveniences. She was pleasant, but seemed insincere; none of the staff seem really be trained for a luxury spa.

And of course because it’s in Beverly Hills everything is extremely over priced for the service that you’re getting, did have a good massage, but not worth the $280.

If you make the mistake of parking at the hotel, you’re going to pay close to $25 (WITH “validation”!) not including gratuity.

Would highly recommend the new Ritz Carlton across the street – a better...

I go to spas quite often & this is one of the best, if not THE Best spa experience I've had to date. The 2 front desk attendants were very nice, professional & accomodating. Erick at front desk was very knowledgable about the skincare line & very helpful and sweet. My facial was amazing, massage was amazing, & the therapists for both services were very good at what they do as well as nice. The spa manager was amazing. Lastly, I left a diamond necklace in the locker room, returned after 1 hour & it was still there, so that goes to show that the staff is extremely honest. The spa itself is beautiful, luxe & tranquil. Overall from Start to finish was a 5 star spa experience and I highly...

Based on the bad behaviour I experienced from one employee when I was endorsing the restaurant, the rooftop garden. If I ever decide to get a spa service done, I Will choose to make an appointment at any other spa in the Beverly Hills or Los Angeles area, maybe at the Beverly Hills Hotel Spa or maybe anywhere else. Due to the poor behaviour of that Hispanic receptionist/front attendant who practically stalked and kicked my friend and me out of the restroom when I was a paying patron of the rooftop garden restaurant. She called security on my friend and me. This hotel will be hearing from...