They don't have dressing rooms or return policies so if you buy it, know that it is YOURS. I admit, I did not have my receipt for an exchange because I had the wrong size (you cant try on clothes). I recently lost a lot of weight and clothing sizes are new for me. Unfortunately, the associate let me know quickly that I should have known where my receipt was after warning me that that they have several cameras at the register (not sure what her motive was for that info) after I asked if the cameras show me buying the item, I guess that's why she had talked to me like a child for losing the receipt 🤷🏽♀️
Good luck shopping here if you can pass the rude lazy people in the front who don't greet or assist customers but walk around all day like its a party in the store. Not ONE person tried to assist ANY customers. What is even the point? One woman who did ring me out was very personable and showed that she had genuinely wanted customers to understand the policies behind returns and final sales and now I see totally why.
In hind sight, this is probably the one receipt in my life that I didn't and never keep because who really returns anything to a store that sells "disposable" clothes anyway? I only needed the pants for 1 day like most people shopping there and I'll never wear the stuff again 🤣😂🤭 these stores are becoming extinct far and few between and it shows with the empty racks on the floor due to lack of economic flow, dark lighting, picked over clothes, rude associates and outdated decor. With websites like fashion nova etc., you'll be another Toys R Us and blockbusters video. I really hope nobody is using that place as a crutch or career cause that store has a longevity of about 5 more years before bankruptcy probably.
I'm glad I didn't find my receipt because I was going to bankrupt them with my refunds and store credit! That's the real reason you can't do refunds anymore. When a store says all sales final, they on the final act. It's over when employees start referencing cameras and security just at the mention...
Read moreWish I could leave this store 0 stars because they are rude and inconsistent with their customers. Walked in the store as soon as they opened at 10 a.m. today looking for cute clothes and accessories like last time. When I got to the dressing room I greeted the 2 employees by the register "Good Morning" and asked if I could get a fitting room. 1 lady looked me up and down and said "yeah, you can but I need to check your bag." I asked why, I didnt have to check my bag last time I entered the store? She said she was just doing her job. I'm thinking to myself if you were actually doing your job you would have greeted the first customer walking through your doors. I kindly said no "thank you I can't leave my bag with you because there wasn't anything stopping the last employee from checking anything." I walked out just as quickly as I walked in. I didn't appreciate the fact they would use the line "I'm just doing my job" how dare you insult my intelligence and treat me any kind of a way when I am using my hard earnings to purchase items out...
Read moreYou need a showstopping outfit for under $10? This is the spot. Now, you COULD spend $100 on one here and look dazzling but if you want thrift and a steal? Head towards the round racks. They GOT you! There's a meme that says you buy/wear Gucci but your man cheats with women who wear Rainbow clothes. Now that's terrible, but accurate. These fits WILL draw attention. The cashier at this location is the sweetest. I avoid the other Chicago Heights location as do several friends because one cashier over there is the epitome of buyer's remorse. It's not a question of if you'll have an issue with her, but when. Unfortunate. So just come to this one. It's not perfect but at least your good blood pressure will remain in tact, along with your...
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