Fredrick Jewelers of Bloomfield Hills — Local services in Bloomfield Township

My wife inherited her mother's wedding ring and was exploring options for converting it to a more usable piece of jewelry. We first stopped in at one of the more famous - and expensive - jewelry stores and they clearly had no interest in the project nor did they have any ideas.

So, we moved on to Frederick and shared our challenge. We met with Vahe and he was absolutely amazing! After spending a very generous amount of time with my wife, Vahe came up with multiple options for making the old ring into two pieces of beautifully designed jewelry that could be crafted in-house using content from the ring.

Today we picked-up the finished product and my wife is delighted! To top it all off, the price was unbelievably reasonable - far below what we have come to expect from that other famous jewelry store. So, many thanks to Vahe and Frederick for their exemplary customer service and an outstanding unique and...

I had a great experience in this store. Everyone is very friendly and helpful. Even though our family jeweler is located in Troy, the construction in that area encouraged me to find somewhere closer to home. (I am located in Bloomfield Hills). I took three silver necklaces and pendants to Fredrick for repair. The necklaces were from Tiffany & Co., and sometimes a private jeweler will give you a little bit of attitude when asked to work on jewelry that is not theirs. That is truly not the case at Fredrick's. Everyone was down-to-earth and easy to work with. The repairs were made quickly and at a very fair price. The repairs turned out great, and the necklaces were returned to me polished and packaged in a small, velvet pouch. When I went in to collect my items, they even offered to clean and buff my wedding rings for free. Excellent store and excellent customer service. I plan on giving them more business...

Be careful taking any delicate repair to this store. They ruined my invisible setting ring that is very special to me. They would not acknowledge the damage they caused when I picked it up, the woman just laughed at me and made condescending comments. Called the manager, who just said bring it back so "they can see what they can do". They already had two chances to fix it correctly, I was already there and no solution was offered. I do not feel comfortable returning to their store because the people are not friendly and somewhat disrespectful. They should not be accepting repairs that they cannot complete with accuracy, they should have turned me away so I could have it fixed by a professional. They did fix it once in the past very well, not sure what happened this time, all I know for sure is the customer service...