Whitehouse Brothers — Local services in Blue Ash

Short version: If you are in the market for engagement or wedding rings and you don't check out Whitehouse Brothers as a option, you are doing yourself and your significant other a disservice and missing out in terms of selection, cost, and customer service.

Long version: my girlfriend (soon-to-be fiancee) knew she wanted an art deco style engagement ring. We walked into a well-known local jeweler and spoke to someone about the aesthetic she was seeking - they immediately brought out a tray of Whitehouse Brothers rings and we were both impressed by the detailing and period authenticity. After a short discussion, it became clear that the local jeweler was unsure if the specific ring style my girlfriend liked could accommodate the diamond she wanted (oval vs. the traditional brilliant cut) and suggested we could, perhaps, contact the manufacturer or, alternatively, go with a high-priced in-house custom design service. We went the first route, and were delighted to discover not only did Whitehouse Brothers have a wonderful website, but their customer service was exceptional. We reached out to ask if the ring could be custom made to fit an oval diamond - unhesitatingly, Whitehouse replied that they could absolutely do so. From there, we used their excellent home try-on program to narrow down three finalists to a winning ring. I was also thrilled that Whitehouse offered diamonds as well (at better prices than major online retailers like Brilliant Earth!) such that I didn't have to worry about obtaining the diamond elsewhere and shipping it to them. To help us pick the diamond remotely, Whitehouse provided spreadsheets of selections as well as dozens of photos and video of potential diamonds alone, paired with the ring, on a finger, and more. We were led through the entire process by their wonderful, highly responsive customer service, who were never fatigued by our lengthy email chains! The ring is on its way, and I can't imagine being more pleased with the process that led to a purchase that will last a lifetime. Thank you...

Almost a decade ago, I was looking to create a special ring with vintage details -- something that would stand up to many years of daily wear while "matching" my existing collection of vintage filigree jewelry. Whitehouse Brothers' "Floral Burst" mounting ended up being the perfect match for the Asscher/square emerald-cut stone I had selected.

Upon receiving the finished piece, I was stunned! Not only was it beautiful, but the ring was significantly heavier than any other, similar rings I owned; it felt solid and sturdy, despite its delicate appearance. The milgrain details on the ring were (and still are) crisp and stunning -- and far more delicately-rendered than any other modern offerings which attempt to provide a "vintage feel." The level of craftsmanship, care, and attention to detail that goes into a Whitehouse Brothers mounting is astounding.

I love the fact that the company -- and its designs -- have been around for over a century. Clearly, they know what they're doing. Their website is informative and fascinating (they explain the die-struck process, engraving, etc., for those who want to know more about how their rings are made), and their customer service is top-notch. Those who are concerned about ethical mining will be glad to know that they use recycled gold and ethically-sourced diamonds. I will definitely purchase from this company again, and I would recommend them to anyone who is looking for unique, heirloom-quality engagement/wedding jewelry -- as well as anyone who is looking to create their own vintage-style ring for any reason!

I wear my ring every day -- it's still my favorite piece of jewelry, and it still looks as gorgeous as the day I...

Exquisite rings and impeccable customer service!! When I lost my wedding set purchased from Whitehouse Brothers in 1994, I was heartbroken. From my first contact with Scott, he recognized the exact set I had, yet there had been some minor changes to that model. I really wanted my exact setting. I’d been wearing it for 25 years! He assured me he could deliver exactly what I wanted and that he’d have it to me in time for my 25th anniversary (so naturally I had it made in platinum with some added diamonds). At the last minute I added a request to remake my husband’s ring he’d purchased from a local artist, originally in copper and silver. Over 25 years it had taken a beating. This ring was hand crafted using white gold and rose gold. I was concerned the rose may be too pink. Scott sent photos to assure me with each concern I had. (Yes, I was a high maintenance customer on this project.). He was so patient and never tried to rush me or pressure me in any way. It was clear he wanted me to be perfectly satisfied with the product, delivery, and customer service. A++++ in every category! Thank you!!!! My rings are nothing short of gorgeous!!! I...