I needed my car battery checked. They came to the car and were so helpful! They diagnosed it as being bad but instead of automatically saying they needed to replace it, they noted it came from a competitor's store and recommended I go there and see if it was still under warranty. Who does that?? Good, honest people...that's who!
Unfortunately, it wasn't still under warranty at the other place and bc of the incredible customer service, I went back to O'Reilly's and purchased the...
Read moreThe tool purchased worked fine only used it once but now that I need to return it... I was told I couldn't do that. Although when I returned the jack and jack stands a man give me my receipt back just so I could return the lug wrench I purchased. Idk why because the man told me today I couldn't return it because it had been used. Why did I buy the...
Read moreThe person I spoke to was not not very helpful usually when I go to O'Reilly someone will talk to me or come out from behind the counter to help me find what I need but this time when I went the guy helping me pointed in the general direction and said if its not over there we don't have it I was disappointed with the...
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