The young man working at the 3 Hancock, Boston, MA 02114 Beacon Hill Athletic Club assured me he will be at the location until 4 PM even if the schedule said up to 12 PM. I asked several times if he was sure. I showed up at 3:05 PM and the location was closed. Obviously no one picked up the phone and no one tried to contact me to let me know they close earlier. I hope I can at least get my luggage tomorrow before I have to leave Boston. I really hope the employe was just incompetent and not a thieve.
Update: I picked up my suitcase. The manager said that he saw my review online. Instead of offering to make things better by some discount or apologizing he barred me from using the locker to change and refused to keep the suitcase for one more day for the usual fee. Way to go! You’re in the wrong but still the one who’s mad and unprofessional. Well, good luck to future customers....
Read moreIn just a sentence, exercising at Zone5 is an awesome, fun, and extremely rewarding experience! The staff is very kind and welcoming, setting up a great mood for the challenging HIIT classes ;) Since day one of my membership, I have been greatly enjoying each and every one of the HIIT classes. Mike and the rest of the instructors are super friendly and pleasant to talk to, yet extremely passionate, highly experienced, and committed in making sure that you are getting top-notch training. And the great thing is that the classes run in a weekly cycle focusing on all body areas, from core to lower and upper body, so that they provide a unique, wholistic, and well-structured approach to fitness!! Last but not least, Zone5 provides great facilities and a variety of gym equipment for any fitness level and...
Read moreThe Beacon Hill location really hits the sweet spot for gyms in downtown Boston. First it’s wicked clean, which is critical for a great gym. There is also something for everyone here, engaged and knowledgeable trainers, friendly front desk folks, powerlifting equipment, body weight equipment and a cardio section. They recently overhauled all the equipment and changed the layout and it’s very well set up. The gym is usually busy but not crowded, people are not lining up for machines and you can usually work in. The sauna and locker rooms are clean and well equipped. All in all this is the perfect gym if you want more than the bare bones of a Planet Fitness or Boston Sports Club and you do not want the boutique...
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