Chase Bank — Local services in Boston

The systems of Chase are a bit crazy and we had a lot of issues to do 2 things we thought should be easy. With one of them, there was a major technical issue and we were there for 2 hours. The only reason this rating is high is because of Muhammad. He was so very helpful and did everything he could do to fix the issue. He also did it with patience, a...

Thinly staffed with people actually working, though 2-3 employees were there apparently not working (or wouldn’t help us). Have tried three times to walk in an open an account — no one can ever see us. It’s ridiculous to need an appointment and plan your day around a 15 min...

I had an appointment with a relationship banker Mr. Airlangga at Chase. He was incredibly patient, polite, and explained everything clearly. His humble approach and attentive listening made the experience smooth and stress-free. Great asset to this branch -...