Virtuosity Musical Instruments — Local services in Boston

We flew in from Seattle as soon as our vaccination status would allow so that my son could experience playing the one Rampone Cazzani baritone saxophone that could be found in the US, and compare to a vintage Conn (as well as several other beautiful baris) all on the same day. From the time we set the appointment Brett sought to understand what specifically my son was looking for, and showed deep listening skills as well as legit AF expertise in all things saxophone, vintage and new. On the day we visited Virtuosity, Brett pulled all the horns into a private setting and let my son spend as much time as he needed exploring each horn, with the ability to video and play back his sound on each one. His expertise as a player, teacher, and lover of saxophones was invaluable through the experience. We walked away with the Rampone at a very fair price, with a mouthpiece and some swag thrown in for good measure. Upon reflection, our day was reminiscent of a Harry Potter Diagonal Alley affair. The wand chose the wizard … the sax chose the...

Excellent experience here at this music store. I was in the market for a new tenor, and had called here prior to visiting. They said they had a few choices and that I should swing by to try them out. I went a few days later and was greeted by Brett, who was very helpful. I was able to try out six different horns at my own leisure and didn't feel pressured in the slightest. When it came down to making a decision between two horns that I liked, Brett again was very helpful in talking over my decisions.

I always love to try to get a deal. Normally when buying something I like to try and get a better deal than what is listed. I was able to get a very nice horn, with a VERY nice case, plus some reeds included in the sale. There was nothing for me to do! No haggling involved, as they had given a very fair price and a very fair deal. I would recommend anyone in the Boston area who is looking for a new horn to come and...

My son's school orchestra teacher wanted them to buy a Clarinet in A. We went to Virtuosity Musical Instruments, they offered a new non-professional grade and a used professional grade, we asked if we could trade in with an used Clarinet and they agreed.Then my son took the two clarinets to his turor's house, after trial his tutor said the used tone was good and suggested buying this, so we bought it on Wednesday. Friday morning my son took it to school for rehearsal and found that the clarinet started leaking after about one hour of use. In the afternoon I took the clarinet to Virtuosity to return and buy a new Clarinet in A, the clerk said they wouldn't have the new R13 until next January, so I had to return it, but he insisted to charge me $200 for restocking fee, even though I told him it was quality issue with the clarinet. Failure in not having a long trial before buying, a...