Marshalls — Local services in Boston

Marshalls is always a roll of the dice. Yes, they have a standard set of goods for the home and for men, women and children. So if you need socks or basic shirt or even some new towels you go there and for reasonable price you get what you're looking for. However, there is an element of chaos at work in the selection of goods available. At any given point in time you could stumble upon a high end designer shirt discounted for $11, or a set of adjustable weights that you saw on Amazon for $30 for $4.99. I don't know if this is intentional or not, but this is the same principle used in casinos. I know I know it's not exact because if you go into Marshalls and find nothing it's not like you lost money just time. But it's those times that you go in because you need some new dish towels and end up walking out with two bags of awesome stuff having spent not an awesome amount of money that make...

Rude! The item is marked down at $2 (the one with like 10 red and yellow discounts applied) but as the cashier tries to scan it the sticker appears to be improperly placed as she re-peals it, apparently it was covering a "0". Instead of apologizing, the assistant called over, in somewhat abrasive fashion, argues "that's how it works" and "that's how they place the tags." And its the same lady every time - management is aware of her rudeness and prepared to apologize profusely, promising more training, but nothing changes.

Not helping either - the manager comes over, apologizes but won't honor the price asking to pay $20 from the sticker under (in violation of the M.G.L., but I will just take my business somewhere else.)

Otherwise, slightly subpar in selection and prices compared to alternative Marshall's. Definitely adheres to a lower standard than most...

this place was alot better when it used to be AJ Wright, ever since they closed it has gone down same hill, i understand Marshalls is trying to improve it but its not what it once was. less selection slightly higher prices and the customer service can really care less wether your in there or not they only seems to care if your actually buying something. it takes at least almost 10 mins sometimes just to contact someone to even use their restroom. the only good thing about it now is that it isnt as crowded but that was because everyone came for what they had. you could find EVERYTHING at AJ for much better selection dont me wrong its good still but it wil never be the same i would reccomend not going unless you...