Iām not even sure on how to start this review. Itās heart breaking to even write this considering itās not a good one. My experience at Conte Salon has to be the worst experience Iāve ever had in a salon. But I will start with something positive... once I arrived I was greeted well by the team & very friendly staff. I was so excited to have my hair done considering itās been a long time since I had anyone do my hair. I however should have known that something was going to go wrong because of how my stylistsā consultation began. To give context to this, Iām a hairdresser and have been for over 15 years, so I know when a stylist makes you feel rushed and not listened to. However, I decided to keep going because I was having my hair done by one of the owners of the salon, Rich. So I trusted him and his work. During my consultation, I was definitely rushed, he made me feel as if I was annoying him by asking him so many questions (with good reason) and to please do a ātest strandā before my American Wave perm treatment because I kept telling him āI have heavily highlighted hairā. He continued to say āyouāll be fine, Iāve done this on highlighted hair before, we have a perm specifically for colored hairā. Again, I trusted him. I remember telling him over and over āplease take good care of my hairā. My hair was so healthy at this point, it wasnāt damaged, it was soft, air dried nicely and I really worked so hard to get it there prior to my appointment. I did my research, I knew that my hair would be able to go through this process if done correctly. He began by applying the rods to my hair rather quickly and with no proper technique, it felt so messy and unorganized. I proceeded to tell him to leave the chemical on for half the time it advised on the instructions. The worst part, he had one of his assistants apply everything on me at the shampoo bowl, a woman who Iām sure isnāt even licensed to do this, I should have known at this point. She basically did his job for him while he attended other clients. There was absolutely no individual attention given, it felt like one of those salons that say āOkay, next!ā. So sad. I understand that these are difficult times right now which is more of a reason to be one of those salons that wants to retain a client and have them come back for life, to generate trust and confidence not completely shatter it. To make this long story short, my hair was DAMAGED, BURNT TO A CRISP. At this point itās irreparable no matter how much I treat or condition it. They left the product on for too long while they mixed āmore of itā. The lady applying it AND Rich had to look at the instructions while they were doing my hair as if they didnāt remember what they were doing. I remember getting up from that chair over to the mirror and I felt like my world just crumbled. It has come off in chunks, has broken off in so many areas, I canāt brush my hair wet or dry. It is in the worst possible condition. I will include pictures of my hair air dried before to it air dried now on YELP since this doesnāt let me show any. Rich, if there is one thing I can tell you as a salon owner and to give you some advice... Listen to your clients, give thorough consultations, research and learn the products, educate your staff, offer your guests something to drink, make them feel comfortable and not rushed. It almost felt like you wanted to do your own thing to make sure you were right versus listening to your client as well. Donāt let this salon get to the point where itās all about the money versus guest satisfaction. The client is important, itās what makes your business thrive and stay afloat especially during these times. You have no idea what you have done to me, itās been emotionally draining at this point. But I wish you luck and hope you donāt do this again to someone else. Just sad and disappointed it had to be me. This is just wrong...
Ā Ā Ā Read moreIf you're looking for a top-notch stylist and colorist, look no further than Richard Conte and Conte Salon. From the moment you walk in, you're greeted with a warm and welcoming atmosphere, and you can feel that the team takes pride in their work and truly cares about their clients. Richard Conte is a master of his craft. His attention to detail is unmatched, and he has an incredible talent for listening to what his clients want and delivering beyond their expectations. Whether you're looking for a simple haircut or an elaborate color transformation, Richard is the one to see. His knowledge of color and the latest trends is impressive, and he always ensures that the final result is flawless. The Conte Salon team is just as talented and dedicated as Richard. The stylists are highly skilled, and the colorists are true artists. They work together to ensure that every client leaves the salon feeling refreshed, rejuvenated, and looking their best. The salon is equipped with state-of-the-art tools and products, and the staff is always up-to-date on the latest techniques and styles. In conclusion, if you're looking for the ultimate salon experience, look no further than Richard Conte and Conte Salon. You won't be...
Ā Ā Ā Read moreThe only reason I'm giving 3 stars is because I believe they are over priced. I get my daughters hair cut here and she's under 10 and has very thin medium length hair and I believe $30 for wash and cut with no blow dry is very over priced. I would understand if she had very thick hair and it included a blow dry but I do think they should consider changing prices for children under 10 on length and thickness. I believe customer service here is great and it's a nice salon but please consider changing prices for kids depending on thickness and length or at least give them full treatment with that $30 price tag and blow dry and style. I'd even try your salon for me if I didn't feel nickled and dimed. Other then that. Great salon and...
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