I had an exceptional experience with Dr. Clark's optometrist service. From the moment I walked in, I was met with professionalism and warmth. Dr. Clark's attentiveness was evident as she took incredibly good care of not just me, but also my six-year-old daughter, who has Autism, and even my husband.
Her patience and understanding while examining my daughter were truly remarkable. She created an environment where she felt comfortable, and her gentle approach made the whole experience smooth and stress-free for her.
Dr. Clark's expertise and dedication to her patients were evident throughout the entire process. She addressed all our concerns and took the time to explain everything thoroughly, ensuring that we understood every aspect of our eye care.
I had an exceptional experience at the optometrist's office, thanks in part to the wonderful assistance provided by Maryanna. She played a crucial role in helping us select our glasses, and her expertise and patience were truly appreciated.
Maryanna friendly demeanor and keen sense of style made the process enjoyable and stress-free. She took the time to understand our preferences and guided us through a wide range of options, ensuring that we found glasses that not only suited our needs but also matched our individual styles.
Her attention to detail and commitment to customer satisfaction were evident throughout the entire experience. Maryanna guidance helped us make informed decisions, and her genuine enthusiasm made us feel valued as customers.
I am truly grateful for Maryanna's assistance and dedication. Her expertise in helping us find the perfect glasses is a testament to the exceptional service provided by this optometrist's team.
I highly recommend their services to anyone seeking professional care and personalized assistance in their eyewear selection. Thank you, Dr Clark and Maryanna for making our visit a...
Read moreSince I submitted this review, I heard from the new area representative. I was informed that they know they have a problem with this location. I was told they have already replaced the store manager and will evaluate the rest of the staff.
I have been going to this location for close to 20 years. I always saw Dr. Kaufman, the doctor, and his staff were always great. About 6 years ago, I went for my appointment, and I saw it said MyeyeDr over the door. I asked Dr. Kaufman and he told me they bought his practice, but he would still be working there. Everything remained great. In fact, in August of 22, I convinced my wife to use him with great results. When I made an appointment for November 22, I made sure to make it with Dr. Kaufman. When I arrived for my appointment, I was told that Dr. Kaufman no longer worked there. I also didn't recognize most of the staff. Dr. Clark was great. She told me I might need cataract surgery, which I really didn't want. She was able to get my eyes to 20-20 and advised me to wait. I ordered new glasses which were supposed to be delivered in 2 weeks. Because of incompetence, it took more than a month. The new glasses didn't help when in the sun, so I had to have cataract surgery, which went well. I went back to Dr. Clark for my new eye exam and only needed reading glasses. I ordered 2 pairs of glasses, one from Medicare and Sunglasses, from my private insurance. After over a month with MANY mix ups and calls to corporate customer service, I finally got my glasses. All the problems were caused by local staff. The only employee who knows what they are doing is Marianna, Evangeline, the store manager, is useless. Jenison Durrett from corporate Patient Relations told me that someone in upper management would get in touch with me. It's been quite a while, no call. They don't seem to care either. They lost my wife and I...
Read moreI can testify that Kaufman Eyecare Center is the best and they absolutely deserve your business. My insight is first-hand, in spite of the fact that I've never had my eyes examined there, nor have I ever made a purchase from them. So, with this being the case, how can my review be taken seriously? Read on...
Mine is an unusual and different perspective offering a peek into the office's professionalism and integrity--a perspective that one rarely has privy to unless they are "behind the scenes." This review is written not as a patient, but as a seasoned optical wholesaler who has called on hundreds of optometrists, opticians, and ophthalmologists since 1986. And, I can tell you which ones are worthy of your hard earned dollars and which are not.
Naturally, it goes without saying that a doctor's office treats its patients with utmost kindness and respect, because, let's face it, as their patient you are their "bread and butter." But if one wants to discover the underlying core beliefs of an office, just ask their sales rep. How the staff treats a sales representative when he or she is out of the earshot of a paying customer can be very telling.
This office--from day one--when I walked in the door was kind, friendly, welcoming--even though they had no need for my product at the time. They treated me, a total stranger, as warmly as they would their patient. And, I can assure you that this is not always the case!
The point I am trying to make is that one can tell a lot about the character and decency of Dr. Kaufman (who, by the way, I've never spoken to, nor have I met) because it is he who basically sets the tone for his staff. For this reason alone, this good man deserves your patronage. His staff lives The Golden Rule. And, this...
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