South Florida Water Services Inc — Local services in Brandon

If I could give negative stars on this company I would. We received a call from the owner 'Josh Siebenthal' who wanted to set up an appointment for a water test due to the flooding in the area and contaminants in the water. He also wanted to know if my wife would be home as well. This sounded like a salesman rather than just a water test. As a senior citizen, I have been targeted as an easy mark for sales scams, so I was suspicious. When I said I wasn't interested, he began to sound angry and very rudely started with high pressure tactics to scare me about our water. I very politely told him I was not interested - and he continued pressuring me about my reasons for refusal and he was quite nasty about it. After the third time I politely said I wasn't interested, he said "Bless you" and hung up on me. This was the nastiest, rudest person I have dealt with. I only posted this complaint in order to warn others about 'South Florida Water Services' and their tactics to sell water filtration systems through fear and intimidation. Something I don't...

South Florida Water Services came to test our water. They ran tests on tap water, bottled water, and water from the refrigerator. Gross!!! They were very personable & explained everything to us in detail. They do a yearly checkup to make sure everything is going well, but I asked them to come back in a few days so I could see if it was working. Before their return, we noticed that our egg cooker was no longer discolored after using it, so we knew the system was working! No more nasty, corrosive stains. They returned, as promised a few days later, and ran their tests & we are very pleased with results! We would recommend them & their system if you have concerns...

Installed a whole house water system and a reverse osmosis at the tap 3 years ago. Called to have the filters changed out and the system serviced. The owner told us that they no longer made the replacement filters for the system and that he could not get them but he would be glad to replace our system. Are you kidding me!!! The system is only 3 years old. So we called the factory who makes them and BEHOLD they are still being made though there is a wait to get them. We had the system serviced by someone else....