Flowers were nice but had a bad experience with the delivery man. I received a call earlier in the day stating I should be expecting flowers. Later that day, I saw the delivery man stop at a different house on my street. I went to greet him because accidents happen, he was so rude to me and interrogated me on who I was and what made me think these flowers were for me. While this was going on he was giving my flowers to my neighbor and since I was standing there stating that I received a call earlier he finally looked at the card for delivery and it dawned on him that I was right.
I thanked him for the interrogation with attitude for putting a damper on my gift.
I never had this experience with them in the past as I have had flowers sent to me numerous times from Brecksville Florist. I just couldn’t believe how rude this guy was. Even if I did approach him in a kind manner (which I did) to ask a general question about the company, I would never work with them because of his attitude...
Read moreIt's always a pleasure working with your Florist. Ordering from another state is always difficult because you don't have control of the situation. That's why when you find a great florist you make note of it and always call them. We can always count on speaking with a person who is knowledgeable and pleasant on the phone....knowing that the floral arrangement being sent out will be exactly what you ordered and then the phone call from the delivery person is the icing on the cake. What a wonderful touch! We have sent flowers to our long time friends in Broadview Heights from Brecksville Florist many times and have never been disappointed. Our friends always send us a picture of the arrangement and it is always exactly what we ordered. Too often in the past dealing with florists out of State, they change the order and dont' inform you....and it is then typically not what we would have sent. Not the case with Brecksville Florist. Thanks for all you do. Joe...
Read moreBrecksville Florist came highly recommended by a friend when a family member passed away and I needed to send a flower arrangement to the funeral home in Ohio from Maryland. I'm always worried about sending flowers without seeing them, especially from florists that I've never used before, but I trusted that my friend had given good advice and placed an order the night before the viewing with fingers crossed that things would work out alright. I received a call the next day once the flowers were delivered to the funeral home in plenty of time for the service that I really appreciated, and my cousin, who had been able to attend, told me that the bouquet was absolutely beautiful and had been prominently displayed. Incredibly thankful I took the five minutes to reach out to a friend who lived in the area for recommendations instead of just picking the first florist that shows up in...
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