Honey Hut Ice Cream — Restaurant in Brecksville

Honey Hut Ice Cream is a small chain of ice cream shops in the northern Ohio area that specializes in small batch ice cream and serves pre-made pints, milkshakes, smoothies, sundaes and more! Their locations are small and the atmosphere is simple but cute with a bumble bee as their mascot. The ice cream we had was very good as both my wife and I had the flavors of the day. Service when we ordered was nice and prompt but before we came in, our group was sternly told to move to the side of the building because we were "in the parking lot" but we were not. More in detail below. Overall this would have been a 5 star experience had it not been for a rude employee but would definitely go back for some tasty ice cream.

I had the banana peanut butter ice cream in a waffle cone and my wife had the vanilla bean crunch. My ice cream was a banana base ice cream with slivers of frozen peanut butter mixed through. The ice cream was smooth and the banana flavor was subtle but not overpowering. You can taste that they use real bananas and not just a flavoring. The peanut butter chips in the ice cream gave a wonderful complementing flavor and I love the way they melt in your mouth. I prefer this way of adding peanut butter to ice cream instead of a swirl or mixing it into the ice cream itself. The waffle cone was a generic cone you find almost anywhere so nothing special there. I had my wife's ice cream and it consisted of a vanilla ice cream base with finely chopped almonds and chocolate chips. The flavor was like eating chocolate dipped almonds with rich vanilla cream and it was delightful. There wasn't any big pieces so the bites only had a small amount of crunch which was soft. A great ice cream for those looking for something not too crazy but extra tasty.

The employees inside were very busy as there was a rush of about 20-30 people who showed up when our group of 7 also arrived. The inside was packed and people were waiting outside with the door opened so we stayed back until there was room to get in line. We were waiting to the right of the door, out of the way from people walking out and nobody was in the parking lot. We had essentially taken the spot of the previous group that had went inside. We were waiting and had an employee come out and in an annoyed voice told us that we "can't be waiting in the parking lot and to wait on the side of the building". We looked back and noticed a waiting area but there were no signs or anything that signified that was the line to wait at. I was shocked by this because she didn't say anything to the previous groups and as we were leaving there were others doing the exact same thing we were doing. I'm not really sure why this employee took the time out of her day to come out and say something to us and not anyone else but it was uncalled for. Hence, this would have been a 5 star experience had it not been for her. Ice cream was good and the prices are reasonable for the quality but if you want customers to do something have better signage.

Follow me for more reviews across...

So I'll tell you a little story . My wife and I were in Brecksville for a little mission to pick up a gift . We spotted this place and being 90 degrees we went in to try it out . The young ladies were very nice and helpful . The place is spotless . I could practically lick the floor 🙂 . The icecream is sweetened with honey . It's very dense for a lack of better words . I had the honey pecan which was delicious and my wife had the fresh banana which was also delicious . We would make a special trip to come back and for us that's little over half hour drive . If you're in the area come in and see these nice young ladies and try out a few flavors you're not likely to be...

We love Honey Hut & always look forward to the summer openings. However, we were quite disappointed at our first stop in Brecksville. We ordered a medium (waffle) cone (one dip of chocolate pecan & one dip of honey pecan. The chocolate was adequate but the honey pecan was less than a full scoop. They were very busy that day & we didn't want to start any problems so we accepted what we got. Please pass the word----we expect nothing but the best in all of your establishments. The quality was there (as always) but your customers shouldn't feel like they have been cheated. Thank you for your concern.

Ken...