JH Faske Jewelers — Local services in Brenham

Found this jeweler on the IJO website. Went in to find a worthy engagement ring for the love of my life while being a broke graduate student. Sarah worked with me and did a phenomenal job. We designed a custom ring, discussed options, made multiple 3D CAD renderings. When my girlfriend, God bless her, decided to change her opinions at the last minute, Sarah was willing to do the process over according to the new set of specifications. She gave me multiple moissanite stones to choose from and in the end, my fiancée has a ring that she loves. It turns heads and gets complimented all the time. I am so proud of it and couldn't have done it without everyone at JH Faske.

Update: 10/8/22 I forgot to mention that they will back everything they do and want you to bring it in once every 6 months for a cleaning and touch up. We just got our first cleaning and it was free (they said all the cleanings will be free!). I couldn't be happier. We are going to be getting our wedding bands...

I just wanted to take a moment and share the awesome experience I had at JH Faske. I would like to preface this by saying that I rarely if ever write a review on anything, but these folks earned it. I work in the Houston area and have nearly every major chain jewelry store you can think of in my back yard. I just couldn’t stand the “Vulture-like” sales mentality of these places. Every time I walked in I felt like I was being attached. Because of this I decided to make the drive to Brenham Tx, and it was well worth my trip! Melissa and Jay took fantastic care of me and were EXTREMLY helpful in my search for the perfect engagement ring. Not only did they help me find the style I was looking for, but their prices were as good or better than the internet wholesalers. I highly recommend paying these guys a visit, or if nothing else give them a call and get away from the big city sales experience. This place is AWESOME and I will...

I brought a gold ring to JH Faske for repair—two small cracks and a size adjustment from 9 to 8.5. I was quoted $176. It seemed like a lot but, I dropped it off. Later, they called asking for another $65 for the same cracks I had already pointed out. They then offered to fix just one for the $176. I declined and said I would take the ring somewhere else. 2-3 people later, they agree to honor the original price, but refused to warranty "future cracks". -Uh, Ok?

When I picked it up the welds looked great. But, they buffed the black detail out of the skull's eyes, which were part of the original design. I was told it was just "very dirty,” which was false.

Between the upselling, poor communication, and careless handling of a custom piece, I won’t...