Cool Springs Upholstery — Local services in Brentwood

I brought my car in on May 28. I am late posting this review, but I feel it’s necessary. I had a few things fixed on my car. One in particular is that there was a piece inside the drivers’ side door that was coming loose. There were also two other plastic pieces that needed repair. The three things cost somewhere around $550. I paid and left my car for a few days. When I went to get my car, I was on my way to work. The guy said he inspected the car and would go over things with us, but I was in a hurry, so I left in my car and left my husband to speak with him since it’s my car and I already know the little quirks it has. My husband told me that the guy from CSU told him my window motor didn’t work, and he said he could fix it if we bring the car back and pay more. Apparently the guy detached the motor when fixing my door. Fortunately, I have a convertible and can hold down the middle button to roll down my windows, but this guy charged me $550, screwed something up, then wanted us to pay for him to fix what he messed up. I will never go back for him to fix his mistake, and I will never return to nor recommend Cool Springs Upholstery unless you want to be charged for...

Professional from start to finish! Can't thank Jeff and Amy and everyone at Cool Springs Upholstery enough! I trusted you with a family heirloom and you came through with flying colors! I'd shopped around for quotes, and you all came in somewhere in the middle. Everyone was a pleasure to work with, your office was professional, I was happy to receive a fast, printed, itemized quote via email! The work was done when you said it would be done! It was picked up when you said it would be picked up, and the guys who just delivered it were WONDERFUL! They moved it so carefully and even asked me for a towel when it had to be set for a moment on my hardwoods! I KNEW I felt comfortable working with you for a reason! Your level of dedication to running a business of quality shows through from beginning to end! Thank...

We had an 80 year old, vintage couch and arm chair (sentimentally important to us), a dressing table chair, eight dining room chair seats, and two smaller seats re-covered. We had been referred by a family friend. The workmanship was first class. It could not have been done better. The couch, arm chair, and dressing table chair were very complicated coverings. We could not be happier with the results. We would go back again. We will recommend them to anyone. We could not be happier with the results. Jeff and Amy run a fabulous business. Shellie was great to work with. A young woman there, Ms. Jessica Esteban, did an extraordinary job on her covering and finish work. Thank you from two...