ReFresh — Local services in Brentwood

I'm a resale junkie and this is an absolute gem of a resale shop for both men & women's clothing, shoes, and accessories. The staff is eager to help, genuinely friendly, and truly passionate about their mission. Read about the mission in my last paragraph.

Tip to the resale first-timer: Be willing to spend the time going through all the racks, not just the ones marked your size. Like any resale shop, your size may not always be where you'd think or where the signs designate. The more you look, the more you'll find!

Some parking is available if you go up the ramp to the left of the store if you are turning off Brentwood Blvd. Depending on the time of the day parking there may be a little scarce. In a pinch, go across the street to the lot at Brentwood Square and cross at the light/crosswalk, please.

FYI, the proceeds from the shop go to the Foster and Adoptive Care Coalition to help children find foster or forever homes - so buy something, even if you don't "need" it or donate the clothes you don't wear or don't fit anymore. It all helps!

If you really want to make a difference, donate $$ or consider becoming a foster or forever...

Ordered a sale item on their website which was listed as available, only to find out later that it was "out of stock". No one called me I had to followup on my own 3 times only to find out that they didn't have it (despite having my credit card charged). Followed up the next day as I was supposed to be receiving a call back that my credit card would be refunded (never received call), but was told that the owner was out of town and that he would be calling me back to remedy the situation the following business day (day 3). While on the phone, I inquired about other sale items they had listed on the site and was informed none of those products were available and that they were in the process of "updating their website". It's unfortunate because I am an avid shopper and they had some really niece pieces on their website. I understand that things happen (website updates, items out of stock etc.) but the fact I had to followup 4 separate times to figure out what the hell was going on was ridiculous. People I spoke with on the phone were pleasant enough but overall a truly underwhelming first time...

I came to the store due to an employee who donates to the store a lot and supports the store so I took my mom to get a dress for a gala she was going to when we came through the door the associates did not have good customer service we we went upstairs to were the dress were one associate did help my mom and 2 other associates kept following us around the store when my did find her dress and as we were walking down the stairs the Caucasian older woman asked how many items did we have and were we going to buy anything the experience at this store was horrible and how do you support foster care when you putting color on you guys need to learn how to treat people equally because all our money is the same it’s very upsetting this type of organization who supposed to support a great cause be so unequal I will never come back to this store nor will I...