Horrific customer service at this location! My mom ordered cupcakes for my birthday and this location gave me different cupcakes then what was originally ordered! I called in to see what the issue was and the rep notified me the cupcakes were out of stock and the celebration cupcakes were out of stock. My mom called to see if they could give any kind of compensation on the order since they delivered horrific lemon cupcakes! The person working told them they weren't even willing to make this issue half right! Go to the Milltown location don't waist your money here! They'll modify your order and expect you to be happy with stuff you didn't even order!...
Read moreUnfortunately, we found a fruit fly in our strawberry arrangement. I know this could be expected, and may have been an accident.
I go in to return the arrangement, which I end up speaking with the owner who stated, "It's common for there to be fruit flies in or near the fruit."
The casual and unapologetic notion of their response is why I am giving such a low rating. If the owner showed a little more compassion to our inconvenience, I may have considered a simple exchange.
However, I just returned the item and declined the exchange and went to another site.
(2) stars for the free exchange (-3) for the...
Read moreThe worst customer service by far and in some cases it’s done by an employee but to get this treatment from an owner who claims to have been in business 12 yrs is sad left my arrangement of fruit on the ground and spoke with anger when addressed I addressed the situation. If I’m spending my money treat me with respect and respect my dollar never again refrain from doing any transactions with this particular establishment clearly she’s above her customers when it. Comes to respecting ...
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