Ace Hardware — Local services in Bristol Township

If I could rate them one star I would. I bought a Stihl chainsaw from them and they wanted to sell me additional specialty gas, and I told them I have my own that worked on my chainsaw I showed the associate the picture and they told me that would work since it was already mixed. They told me how to operate it and I went on my way, the next day I went back because the chainsaw was not running, they held on to it for two weeks and then told me that I ruined the motor. I only ran it for 20 minutes because it wouldn’t stay on, when they gave it back to me they had emptied out the reservoir and put a sticker on it saying I burned the motor. I asked to speak to the manager and told me I messed it up and they couldn’t do anything about it. I am extremely disappointed because they blacklisted the motor and I got stuck with a lemon…the manager was extremely rude as well. She wanted me out of the store because I wasn’t happy with how they were treating me. If I could I’d give...

This place blows! Tried to return something I bought from the Aurora store because this was closer to where I live but because this Radio Shack is practically non-existent inside of an Ace Hardware store, they barely have any inventory and because most of the stuff I was trying to return, they didn't 'stock', I was told they couldn't take it back. They didn't tell this to me on the phone when I called so I wasted my gas and my time for all this. Wouldn't recommend Radio Shack to anyone anymore as they are so overpriced on everything anyway and I certainly wouldn't recommend this one for the...

I 1000% do NOT recommend buying a Weber grill here. First grill i ordered arrived covered in scratches and gouges. When I called the guy was defensive and not apologetic at all. He offered to order replacement parts. Instead I opted to return it and buy a bigger model, since the one I ordered was not in stock. Replacement grill came and within the same day the starter stopped working. Called the store back and they refused to do anything about it. They assembled it at their store. This time no offer to replace anything....