Brookline Foreign Motors — Local services in Brookline

I'm really surprised by the positive reviews. I brought my 14 year old convertible in for a roof leak. I asked Khalil if he was knowledgeable about this particular car and the roof, and he assured me he was. I did mention that the check engine light was on, but emphasized that the roof leak was my primary concern. If it could not be fixed, there was no point in dealing with the check engine light. Khalil called me and said that the check engine light was two failed O2 sensors and that the repair would be about $1000. I asked about the roof and he said that even diagnosing the roof issue would be expensive and might require removing the roof from the car. At that point it was clear that Khalil knew nothing about the car. I said that I would consider the O2 sensors after I solved the roof issues and planned to leave. Khalil insisted in charging me $120 diagnostic fee even though all he did was connect the car to the diagnostics computer and did not diagnose the issue for which I brought the car to him. I argued that he had not even tried to diagnose the roof, but he refused to release my car unless I paid the $120 diagnostic fee. I called around and most service stations do not charge for simple review of a check engine light. I then took the car to another shop (JD Auto Service Center). They also found that the check engine light was due to O2 sensors and charged me $240 to replace these. Incidentally, JD also fixed the leak and remote fuel cap/trunk release switches that weren't working. The total was less than Brookline Foregin Motors wanted for the O2 sensors. I can think of a lot of other things the F in Brookline Foregin Motors should stand for, such as fraud. Stay away from this shop. By the way, Yelp reviews are positive until you look at the not recommended reviews; they all tell stories similar to mine. I have to wonder if the positive...

Absolutely trash! DO NOT GO HERE! Zero stars!

I went to this shop because I had my battery malfunction light. He said he would do diagnostic on it and let me know. After that he called me there is an issue with an alternator and if I want to get it fixed I'll need to pay 990 for used or 1450 for new one. When I asked, if don't want to that and get second opinion, he charged me 220 dollars for diagnostic, believe he just wants your money and doesn't care about service and all. I had a service contract within which I wouldn't have to pay for the alternator cost, for which he said he doesn't want to get into the hassle of calling the company, again just wants your money(i didnt see any board mentioning they dont work with insurance or contract). Not to mention, the guy has a terrible attitude problem.

I went to pep boys and the same diagnostic that this guys did they did it for 16 dollars

Secondly, when I got my car after paying 220, there was black grease on my door handle and the trunks battery section was opened, it wasn't even cleaned. Just. Terrible service.

Do not waste your money or either try to talk to this man.

Good luck BFM, Keep exploiting people for money!

Updates to my status: I went to BMW dealer after taking to pep boys just to confirm, and guess what, alternator was just fine, it was just an issue of driver belt, this guy almost sold me $1000 worth of alternator for nothing! AND please don't lie, I have my friend as a witness that you straightway lied to my face that you wont take insurance or service contract!

SAVE YOUR MONEY PEOPLE AND DONT DO YOUR...

I am an owner of a Mercedes CLA 250 and recently my car was involved in a collision such that the entire rear panel on one side sustained significant damage. Mercedes Benz recommended that I get my car fixed with the Prime collision centre at West Roxbury. However, the folks at the Prime Collision Centre estimated that the repair period may last well over 6 weeks considering the damage and scarcity of parts due to covid related issues. Thats when I decided to take my chances with an auto shop close to my home, which is when I called Brookline Foreign Motors. I introduced myself to Kalil, who oversees the auto shop. Kalil carefully examined my car and the damages it had sustained and he confidently assured me that he would be able to fix it completely within 3 weeks! I was really surprised by the ans but I let him have my car and start work. What was stunning was he and his team was able to fix my car completely within two weeks! My car came back to me almost in brand new condition and Kalil was so sweet that he even cleaned my car inside out for no extra charge!! I am absolutely impressed beyond words by Kalil's professional response and quality of work and the care with which my car was taken care of! I whole heartedly recommend Brookline Foreign Motors without any reservation! This auto shop is a rare Gem...