They donāt have a staff capable of authenticating sneakers. I went there the other day to sell my Kobe Grinch sneakers and the guy that always does the āauthenticationā asked the guy next to him did he have any clue how to check them. Then once he did his legit check he said he would pass but I could run them through check check app. Thatās bad business isnāt the point of your store to be able to authenticate sneakers not refer and app?? The same guy tried to tell me my mochas were fake without any proof. His explanation was āeither we have a fake or yours if a fakeā š Like bro I worked at footlocker for years I donāt do no fake shoes.. do better at your job. If you have rare shoes youāre better off selling on StockX then wasting your time for this guy to do a 2 second check and say...
Ā Ā Ā Read moreMy daughter and her future husband came into this store to get him so shoes for their wedding. No one greeted them or asked if they needed help. They just stared at them and roll their eyes. My son-in-law and daughter are an interracial couple. They made sure to speak to the two girls and gentlemen that came into that was African American. We are from the south so no we are definitely not spending money here. if you can give others great customer service then you should everyone great customer service no matter their race. This is why our small business donāt make it because we only want to serve certain people but want everyone money. Think about this the next time people come into your store. We will not be...
Ā Ā Ā Read moreBought a Chrome Hearts shirt from them that turned out to not be authentic. Tailor noticed the letters were overlapping the stitching and had the item checked for authenticity. When we stated the issue, they basically accused us of swapping out the shirt and used the return policy timeframe as an excuse. Obviously, if the product is not authentic that policy should go out the window. Who in their right mind would find a fake shirt so they can get a store credit?? They completely passed the buck. I would never buy anything from them. Clearly, there is an issue with their customer service and...
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