Sbarro Christiana Mall — Restaurant in Delaware

I ordered delivery and after 1.5 hours I called the restaurant for status. I was told by the manager that they do not deliver and to come by restaurant to pickup food. I checked my receipt which confirmed I paid $5.99 for delivery. I go to the location advising that I wanted a refund. The manager advised that they had not billed my card and for me to contact uber. I showed the gentleman my account ledger which showed the pending debit from their store and he advised that he would not issue a refund because I needed to contact his corporate office. Do not eat at this nasty place and do not order delivery from them because they'll screw up your order and will not provide a refund. No Americans work there, they provide poor customer service, and they are sell a low...

Just ordered at Sbarroa: a couple slices of pizza and one of the spinach and cheese roll up things. The spinach and cheese thing was really raw. I asked them to cook it again. When they returned it 60 seconds later it, was still raw. I asked to return it for a slice of pizza instead. They agreed and put my returned item, that I had my hands all over, back on to the display to be sold. I am appalled. If you are at the mall today- Do not get the spinach things! Sorry. Oh and the cashier tried to send me away without refunding me the difference of the less expensive item I ordered. So I will not be coming back for a number of reasons! You should not eat...

I don't recommend this pizza place. I was eating the pizza and I noticed these strands on my pizza. It was plastic strands from the "egg wash" brush (the manager picked it up and showed me the brush) on my pizza. Then proceeded to argue with me and my friend about a refund (because we didn't know if there was other strands of plastic on the other slices.) I heard the employee say, "I don't know why they don't get a new brush I'm sorry."

The manager was very unprofessional. I wouldn't recommend this place. 1. because of the plastic. 2 the pizza wasn't even good...