Planet TV Repair — Local services in Brownsville

Be warned , I had read their Poor yahoo reviews and gave them the benefit of the doubt. I took in my large LED tv to get an estimate because I had trouble turning it on . Estimate was $30 and they told me what was wrong with it , and quoted $325 to have it fixed . I agreed . They gave me a date of pickup and called that morning to make sure . I was told that the tv needed to be brought back to the shop because it had been moved because of flooding due to heavy rains (?). I dropped by later that afternoon . My tv was on display at the shop and right away noticed there was a black horizontal line across the screen , (prior to taking it in, the picture was never an issue-it’s a new Brand name TV). I point it out to owner/ clerk and she tells me that if I want it fixed it will be an additional $250 .i point out that that line was not there prior and her response was that “oh the main board was also in need of replacing .” I don’t think they know how giving an estimate works , and even then , I have my suspicions that the Tv was dropped or got wet during transport . YOU HAVE...

I took in my electric keyboard that had a dead key. They charged me a diagnostic fee (not unusual) and told me they would call with an estimate. They fixed it for a good price (I've never had to have a dead key repaired, so I don't know if the cost was a fair price, but it seemed reasonable). The piano works just as it did when it was new! I'm very happy with their repair job. The reason I'm only giving them 4 stars is because they fixed it before giving me the estimate. If I hadn't been able to afford the cost of the repair and decided not to go forward with the repair job (I realize the diagnostic fee is nonrefundable, understandable), would I have been allowed to take my piano home when the repair that was done had not been...

My tv started going dark so I took it here to get fixed, the guy told me the LED lights were going out and needed to be replaced, it cost me over $200 to get fixed with one month warranty, so i did it. I got the tv back a few days later but within the same week that i got it back the LED lights started going out again, luckily it was within the month so they re-fixed it again free of charge...... BUT a month and a half later the LED lights started going out again. I'm out of $250 with nothing...