Aaron's Rent To Own — Local services in Brunswick

I’ve bought a tv and sound bar package, then a year later bought an Xbox. The tv and sound bar are absolutely by no means worth what I’m paying for it. Everytime I go in the store the people are pretty much I help all they want is for you to buy something so they can make commission and you can clearly tell in the way they push you to buy. The Xbox was 4$ down deal and they said I would be billed the next month. Instead I was billed the full payment a week later the next week I was due again for another full payment on the first of the month. I argued with manager and she said the store rep that did my paperwork did it wrong so I didn’t get the special deal. Everytime there is a special deal it’s a big lie. Now the last 3 months I’ve been charged multiple payments on the wrong date even after I call to make sure there not going to charge my card they still do every single month. Now they say they already caught it and refunded it. It took every dollar in my account on the WRONG date there for I wasn’t ready to make another payment as I had just called and made one. This store is really a joke in Brunswick I don’t recommend them to anyone. You WAY WAY over pay for everything and you can not trust what absolutely any of the employees say. Not even...

Ridiculous. My mother in law got a lawn mower from them last year..Something is wrong with it.. Aaron's charged her to fix it and kept taking her monthly payments as well..Brought it back after keeping it for months just to have the same issue with it..It was never fixed..Came and got it again , said it will be ready in a week.It has been several weeks..She all awhile is paying for a lawn mower she can not use..As well as paying for lawn services..Was promised a loaner finally after getting the run around..Now she is getting the run around and avoided again.I just called for her since it is 2 days since the lady that answers the phone said her rental will be delivered, and I got tbe name out of my mouth before she said I will call you back and hung up on me..We been waiting for a call back to long..This kind of business is horrible..Her attempts as well as mine to speak with a manager/owner are...

The in store employees are awesome!! All the way down to the delivery driver BUT your online ordering costumer service needs attention. I had an issue with an online order, I called the store and the manager did all she could do on her end. I then called the online costumer service and spoke with a very Rude gentleman that kept telling me to call my local store. He was not comprehending what I was trying to explain to him. I asked to speak to one of his higher ups to get more help the “ ahole” connected me to my local store!!I called back and was hung up on!!! I wish I had gotten his name!! No help at all. Finally the store local manager straighter it out for me!! Kudos to the store manager and her whole staff!! Thank you for great service.. now Arron’s needs to work in their online customer service team.. maybe the local store needs to go train them on how it’s...